UT Dermatology

The doctors that I have seen at UT Dermatology we're all women and although they did a pretty good job removing a basal cell carcinoma on my shoulder they seem to be afraid to remove two cysts I had developed. When I went in they started examining the area the cysts were in and saying that the one on my arm which was about 3 cm could possibly be more then just one cyst so they wanted to have it scanned. Also they said the one on the back of my neck had a danger of being somehow involved with my spine and if they cut it out spinal fluid could leak out. I thought these were completely ridiculous diagnosis and said it didn't sound right to me but they wanted me to go to Dr Flynn for a sonogram of both and I'll have to tell you it's sort of irritated me. I knew both of these were just because

The appointment system at this dermatology center is terrible. It takes up to 4 months just to get an appointment, and if you arrive even one minute late, they refuse to see you—no exceptions. This appointment was for my child under 3 years old, and there was absolutely no empathy or flexibility shown. I can’t comment on the dermatologists themselves because we were never given the chance to be seen. Extremely frustrating and disappointing experience. A medical office, especially one that treats children, should have a more reasonable and humane system.

I started going here in 2023 & Emily Jones was my doctor. My skin did nothing & never changed or healed. She kept telling me the same thing over & over again & was just careless. 2 years later I’m still sad & battling my bad skin & trying to heal it. Now looking for another dermatologist.

The front desk associates will cost this place alot of business. They are VERY RUDE AND UNPROFESSIONAL. I called to make a new patient appointment and she asked me if I had my insurance card I said yes let me grab it. She then put me on hold without telling me and hung up on me. I called back several times and they refused to answer the phone. When I called back and chose the nurse option the young lady who is very sweet asked me to hold so she could gey someone else. I was then transferred and when she came to the phone she said hello one time and hung up on me again. I chose a different dermatology. I refuse to deal with unprofessionalism. The whole front staff needs to be fired and replaced. Management you need to look at these reviews everyone is not lying they work at a reputable busi

Whoever answers phone for appointment is very rude and unprofessional. I called to reschedule my appointment, she hang up my phone even without trying to get me a new appointment! I called backed for five times and she didn’t even picked up the phone!!! Management should do better on training your employees in a professional manner to pick up and answer the phone!!!