Urgent Care - Dignity Health Medical Group - Northridge, CA

I had a terrible experience here and would not recommend this ER, especially for families with special needs children. I arrived on a Friday at 3pm with my daughter, who is profoundly autistic. I explained to the staff that because of her disability, waiting for long periods in a crowded and loud environment is extremely difficult for her. I politely asked if there was any way she could be triaged sooner due to her condition. They told me they could not do that. I then asked if there was at least a quieter place where we could wait, since the packed waiting room was overwhelming for her sensory issues. I was told there was no space available. I was honestly shocked that a hospital had no accommodations at all for profoundly disabled patients with sensory sensitivities. We waited for fi

Don’t waste your time. I came a few minutes before closing and they were so rude about telling me their last patient is seen at 7:40pm. I walked in at 7:45pm. Now I came on a Monday and didn’t see that prior to showing up because what urgent care is closed on a Monday. It’s also SO difficult to get an appointment with a Dignity Health doctor through a HMO plan. I called in February and most doctors don’t have availability until early May. Go elsewhere.

I was seen by a great doctor who looked at my eye. I may have gotten an eyelash in there and she took care of the problem. I was seen quickly after arriving at 11 AM. I highly recommend Northridge Hospital’s urgent care office.

This review is for NP Calaguas. I’ve had a streak of bad luck this year and have needed to visit urgent care a few times for different illnesses and injuries. Each time, my nurse practitioner has been an absolute blessing. She approaches every visit with genuine enthusiasm to troubleshoot the issue and find a solution. Her compassion and kindness are truly unmatched—she has such a warm, nurturing presence that immediately puts me at ease. She never makes me feel embarrassed or ashamed about my situation, always takes time to answer my questions, and encourages me to take ownership of my health. You can tell she’s deeply dedicated to her patients and works incredibly hard to keep everything running smoothly. Recently, she helped me check that my ribs weren’t fractured, and once again, I l

The workers are very rude. The wait is absolutely ridiculous just for them to basically say they don’t know what’s wrong. I had a specific issue with one nurse by the name of Hannah she put my iv in wrong and told me she could not remove it even after other nurses ask her to at least adjust it. She left me sitting in the waiting room with my iv fluid bag empty and I had to ask her multiple times to disconnect me from it. I also wanted to be discharged after being there for 8 hours with nothing being said on my condition and they refused to let me leave. The absolute worst experience I’ve ever had in healthcare I would never come back.