Upscale Therapy

Bon Air, VA · Doctor

Rating
4.4/5
★★★★☆ 4.4
Reviews
20
Rank in Bon Air
#4
of 9 doctors
City Percentile
38%
rating percentile
Address
Upscale Therapy, 11500 Midlothian Tpke, Bon Air, VA 23235

Upscale Therapy is a doctor located in Bon Air, VA. It is one of 9 doctors listed in Bon Air. Its 4.4-star rating is slightly below the Bon Air city average of 4.8 stars. It ranks #4 among Bon Air doctors by combined rating and review volume. There is 1 photo associated with this location.

Customer Reviews

★☆☆☆☆ 1.0 Honey · Mar 2025

I receive massages regularly from a licensed massage therapist. Scheduling has been difficult due to travel so I decided to go to my old faithful. Today wasn't worst massage Inhave ever received. The therapist was u professional and extremely rough. When asked to adjust he became more aggressive and began mocking me. I immediately terminated the session. I would not recommend.

★☆☆☆☆ 1.0 Basheerah · Dec 2024

I have been here many times for the past few years and the experiences before were great. However I do not like the attitudes I have received in my last two visits this year. The man got an attitude and started speaking in another language to his colleague when I told him I would tip on the card instead. I couldve not tipped at all so why you suck your teeth and roll your eyes because I didnt have cash to tip and had to use my card was disgusting and I wont EVER come back. To top it off, I went there to be relieved from pain but the last visit made the pain worse the next day. Before they had nice women working there that knew how to speak english and I didnt have to keep repeating myself about how I wanted to tip. So again my last visit will be indeed be my LAST visit.

★★★★★ 5.0 Marcel Coffman · Mar 2022

Full disclosure, I am an experienced massage therapist from out of state. While in the area I found myself with some free time and stumbled across this wonderful place. I set my expectations for the environment being attached to a mall with a modular 'build-out'. Privacy isn't absolute, and the ambiance is set by 'mall sounds'. Personally, I solved this by using my earbuds and closing my eyes. Draping is accomplished with a towel and your undergarments, and everything is professional throughout. The two hour massage was a steal at $122. The therapist was obviously experienced, intuitive and effective. She used advanced techniques and didn't waste time on 'filler' movements. I wish that I lived locally so that I could make this a weekly thing. Edit: stopped by again on my recent visit.

★★★★★ 5.0 Audrey Bellamy · Jan 2022

Great prices. Great massage. Great people! I have been going to th for years 1-2 times a month. They take walkins but are so popular it is best to call first, even if you are walking out the door to reserve a time. Price works out to anout $1 per minute with discount given for a full hour. Dress/undress to your comfort level (underwear required). I myself prefer to remain fully dressed and surprisingly this has not hindered the quality of massage. I try not to wear jeans, however, if planning in advance.

★★☆☆☆ 2.0 Jessica Seo · Sep 2022

The reason im giving a low score is bc of their inconsistency. Depending on who you get, you may get overall good massage that includes back, shoulders etc. The lady who is at the desk did massage for my mom who didn’t give the same quality massage. And when it was time to pay, she pointed out for more gratuity which took me by surprise. This place is also inside the mall so don’t expect any quiet peaceful environment.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom

Services

DoctorMassage therapist

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This listing is informational. Contact the business directly to verify credentials, services, and availability.