UF Student Health Care Center

Melech is a great receptionist! He took the time to bear with me through the call of starting as a new patient and providing fast, kind, and efficient service. If I need another appointment, I hope Melech will be there again to help me set up. Only 4/5 stars because I have not yet had the appointment.

Ms. Dottie Howard has helped me so much with everything. She went out of her way to find doctors who could work with my unusual schedule and helped schedule appointments for me. She is extremely patient and kind, and she made a stressful process feel easy. Her professionalism and genuine care truly stand out.

The actual care was good once I actually got it, but walk-in appointments are a potentially long wait (1H+). Receptionists on the first floor were less than knowledgeable. Was told by one that they apparently didn't have COVID testing. I was also was told by the same receptionist that the tests needed CDC approval and were unavailable??? (Doesn't make sense). Couldn't get a quick clear answer regarding the availability of walk in appointments either. Also unnecessarily extra talk, not the most professional. Potentially, an off-campus urgent care may be a faster, friendlier option.

I have had nothing but great experiences here- staff is incredibly kind and professional. My provider is Ms. Kairalla and she goes above and beyond to listen to your concerns and understand your full medical history. Front desk also goes above and beyond, Melech was so kind and understanding when I was late, and worked hard to squeeze me in the schedule. I also have been going here for allergy injections - Nurse Stacy is very thorough and follows the strict protocol for anaphylaxis safety and adjusting dosages when necessary. So grateful for her help in my treatment journey.

Check to make sure they actually canceled your appointment. I've had to pay for their mistake twice now 😒 The catch is you can't cancel online or via text, so you have to call them during business hours which is annoying.