UCHealth Highlands Ranch Medical Center

I was here with my mom - and it’s okay. Little weird, I recommend it but I don’t at the same time. It was time consuming, and they took around 20-30 minutes to send a doctor. They also say “there is no stairs to go to 2nd floor” - and I have anxiety about going on elevators so that was ridiculous. Fire hazard if that’s true there is no stairs. Wish I never gone there because it was honestly boring and it took awhile. Go if you want, but I say ; If you want a okay health experience - then go!! But if you want good and great experience - don’t!! Cute little quote though.

At my visit, Dr. David Strauss seemed knowledgeable and attentive, but that care stopped the moment I left his office. I reached out multiple times with worsening symptoms and never received a response from him, only a scheduler offering an appointment with him nearly a week later. Patients choose doctors not just for expertise, but for genuine care and responsiveness. Ignoring a patient in pain for days, especially with a condition like a kidney stone, is negligent. By telling me only to go to the ER if I developed a fever, while ignoring signs my condition was worsening, he put me at unnecessary risk. ALL Patients deserve better!

Diana in scheduling is running the risk of a discrimination suit. She lied to me and treated me with a lack of care when I mentioned Tricare coverage. She stated she could not provide any appointment info without a referral, and hung up on me! I called back and a second scheduler booked me for an appointment within 5 minutes. I am not done with Diana’s discriminatory behavior and will be following up with her supervisor via phone or in person if necessary

A month and a half ago, I scheduled an appointment to be a new patient with a full physical for February 27th. I explained I had a deadline to get various vitality information to my life insurance company, and this timeframe worked nicely. On February 20th, I received a voicemail stating the doctor had a scheduling change, and I was asked to call back to reschedule, with earlier on February 27th being a possibility. I called back on February 21st and was told there was no availability until March 27th (with ANY doctor). The receptionist, Jasmine, also told me it is not unusual to have an appointment cancelled close to the appointment date with the next availability being at least a month out. A frustrating experience, and I will certainly recommend my friends and family seek care elsewh

I've been blessed in that the VA sent me to UC HEALTH Highlands Ranch through Community Care. I've had 2 surgeries since November through the Vascular department. Absolutely blessed with the awesome patient care from the clinic staff. The preoperative team and OR team all the way through the Recovery room were absolute professionals. Thankful for UC Health and the level of patient care. Will recommend this hospital to anyone in need. Thank you for all you do on a daily basis. R/ Michael Denk