TrueCare Mission Mesa Pediatrics

I had a telehealth at 240pm 10/31, and the provider did not show up. I quickly hit the join video call from the text at 220pm and waited until 315 until I called the office and she had left. I know she forgot about me. It's not acceptable since I planned my day around this video call. I was rescheduled for an in person position at Mission. I feel bad for people who reach out to these providers who do not show. Rebecca Montez you should be written up. I worked in healthcare for 30 years and we always gave our patients a 15 minute grace period.

I’ve already spoken to the supervisor on duty but after he “fixed my issue” I still waited an additional hour in a waiting room and my appointment took an hour which consisted in the doctor saying she’ll be right back 6 total times. She saw my son a total of 10 minutes in which they gave him Genexa at 3 months old. My 15 min appointment for an “ after ER visit “ took 3 hours and a 45 min drive there and 45 min drive back. They aren’t worth it since dr Calhoun is always busy. I’ve been loyal since before when they were NCHS but enough is enough. My 3 month old was screaming in the lobby, bright red and with a 100 degree fever. They ignored us and talked about their weekend plans on a Wednesday and shopping at the swap meet for an ugly brown flannel jacket from mervyns. I got there 35 minute

Receptionist’s and nurses are great, but it takes forever to been seen with a doctor. Waited over 30 min to be seen with a doctor on a slow day! My daughter was so fussy by the time she had to get her shots. Also I do not like the way our doctor has been criticizing how I feed my daughter. Says I need to completely avoid puree foods on the shelf (when she was 6 months) and told me that I’m giving my 11 month old way to much formula even though I’m feeding her 16-20 oz a day?? She only wants me feeding her 8oz a day when I read that 16-20 was perfectly normal for 11 months.

I don't like the doctor telling that I don't feed my daughter right who is a teenager I can't force her otherwise I will be in trouble I tried my best to take care of my daughter. Doctor telling that you should feed your daughte rightr and let me feel guilty looking at me telling me "Right Mom" I know that she is not eating well and I ask for any at least vitamins to keep up with her health ask her imutuvitamins and she just ignored me ... Definitely changing her primary doc at not in this branch

I can NEVER get through to make an appt. I have been calling for over a week and even sent texts that they say will be answered. I think my child is getting an ear infection and started calling as soon as I thought it may be that,it will be a full on ear infection by the time I get an appt. I should not have to take her to urgent care or anywhere else when she has a doctor. I am in the process of finding a new place for my daughter to go. I have been on hold for an hour in 20 minutes while writing this.