Trinity Medical WNY

Dr. McQuiller is good but his support staff are some of the most unprofessional, incompetent, nasty people I have ever dealt with. Been hung up on, yelled at, takes months for refills to get sent with repeated calls and office visits, good luck having any medical records released. BEWARE: read reviews.

Wonderful practice! They got us in for an appointment very quickly. Staff is always pleasant. Doctors really take their time with you, the doctor called on a Sunday to go over CAT scan results! Would highly, highly recommend!

Dr. Edd (pulmonologist) is professional, knowledgeable, and conscientious. I have also found the staff to be pretty amazing. I'm not sure why there are such negative reviews, but I've been going there for the last five months or so and I've not been disappointed at all.

Have been trying to get my medical records released for months to no avail. Whatever address they sent to me stating where my records and new practice were located is incorrect, so not only am I theoretically sending them to the wrong location but they’re not responding anyway. They’ve been in their new gastroenterology location for over a year and the Google maps listing is still not updated to reflect new ownership. Other physicians in the practice have outdated Google listings and one’s name is even misspelled, which makes it hard to get ahold of them and doesn’t inspire much confidence. Whoever you get patched through to when calling is extremely rude and interrupts before you even have a chance to fully state your problem.

Absolutely awful! Three years ago, I called and told them I was having problems with my stool and asked them to give me a referral for a colonoscopy since I was only 46. They refused to do it without bringing me in and told me to go to the hospital. Why would I go to the hospital. I proceeded to argue with them, and Dr. McQuiller told the nurses to get me an immediately. Well, the nurses never called so six months pass, I finally get a referral for a colonoscopy and I have stage three colon cancer. All of this could’ve been avoided if they would’ve just gave me the referral and listen to me. So 30 rounds of radiation 18 rounds of chemo and two surgeries later here I am , no thanks to them