Trinity Health Emergency - Brighton

Dr. Dominic Perrotta to excellent care of me, fixed my problem, and quickly recognized and responded to a medical emergency that I had developed shortly after arriving. Dr. Perrotta was very kind and compassionate to me, he listened to me, and he encouraged me during the difficult treatment. Dr. Aazam Haleem took over for Dr. Perrotta and did an amazing job—he made sure I was transferred to the right hospital that had the resources and physicians to take care of me. Dr. Haleem made several calls to outside hospitals and communicated with my outpatient surgeon to get me the best care possible—and he was very quick and thorough about it! Nurses SC and SL (I don’t remember their full names) took exceptional care of me. Both nurses watched me like a hawk and quickly recognized when my conditio

DO NOT GO HERE! If you actually think something is wrong with you go to a different ER. All they do here is brush you off, tell you you're non-emergent, I went there on Friday October 31st 2025, I had a swollen face and neck that was red along with trouble breathing, they told me I was non-emergent and set me in a waiting room for over 3 hours before I asked them to transfer me which they refused to do because I had not yet seen a doctor even though I had been there for 3 hours already. I then left and went to U of M Ann Arbor, they triaged me as emergent, and later admitted me for observation due to the fact that there is an infection in my face. Absolutely don't go to this place they clearly don't care about their patients.

Do not go here if you are in any real pain. They do not care. We sat in this waiting room for over two hours with multiple severe puncture wounds to my HAND and arm. I was curled over in pain and to put it simply- they did not care. I asked if I could at least have the triage nurse assess the wounds and apply some antibiotic ointment while I waited to decrease the chance of infection. After several minutes of begging and pleading the receptionist FINALLY went back and asked- which that I am grateful for. The triage nurse did call us back 20 minutes after that. To say she was rude is an understatement- she took my vitals and then quickly looked at my wounds and laughed stating “that’s going to hurt to clean out”. Then sent me back to the waiting room. Waited another 30 minutes then we took

Treated very poorly today. I had previous positive experiences at this ER. Not today. The triage nurse was extremely rude! After an exam at urgent care, the doctor sent me to the ER for care they couldn’t provide. The triage nurse acted like I was wasting his time! As the first medical professional a patient encounters, you’d think he would show compassion for patients that aren’t at their best when they arrive injured or in pain. Very disappointing. (Note: the care I received once back in a room was adequate).

My husband was experiencing some very concerning symptoms last night so we decided to go into the ER. The team was just amazing. They got to work right away and took the best care of my husband. They put us at ease as quickly as they could. We are so grateful for the results and for the team that assisted us.