TPMG Hampton Roads Center for Dermatology - Virginia Beach

Don't bother coming here!! Today, I drove from North Carolina in the pouring rain. I was refused the visit because I arrived at 2:07PM for a 2:00PM appointment. I have seen times I have waited to be serviced for more than 10 minutes. The services I've received have really been bare minimum. I've been trying to get healing for my face and it's all been an experiment with no results. Just prescriptions on top of prescriptions that takes at least weeks for them to be called in to the pharmacy, just to have receive no real results. I was recently passed on to a Caucasian female physician who denied seeing me because they have a 5 minute grace period. The front desk staff is forever changing, never the same people from month to month and this time, they were Caucasian as well and nonchalant.

I understand that Dr. Harvey and her staff are nice. How effective are treatments? Does the office manager have a different contact number? Also, does portal identify where a patient is on wait list for cancelled appointments?

Office did not return my calls or voice mails so I could book an appointment. Finally got through to someone in the office, very nice and helpful. Booked the appointment and confirmed via text message. Morning of the appointment two wrecks on the way to their office. I knew I would be late so I called the office to advise them, again no answer. Texted the same number I confirmed the appointment with, auto reply text that said it is not a monitored line. I show up and was told there is a 5 minute grace period for being late, I was a little over 10 minutes late. The office should have notified me upon booking AND confirming that there is only a 5 minute grace period. I had to make arrangements at work so I could make this appointment and I live about 30 minutes away. The traffic in the area

All the staff and Dr. Harvey were very professional. I was able to explain my visit, they listened, identified my medical need and provided the appropriate medications.

The people who run this office are very friendly and knowledgeable. I will let my family and friends know of you guys if they need your kind is assistance! Thank you.