The Pet Emergency Room

Beware! Wouldn’t recommend. When my dog sadly passed away, they asked if we wanted a paw print and we said yes to that and they told us they would call once it was ready. After a month, they still hadn’t called so I reached out to them. I find out that they never put in the note for the paw print and he was incinerated without it. Then the girl on the phone apologizes and says if I send her photos of him, that they would create a memorial for him. Long story short, I never received the paw print nor the memorial. They don’t care about your dog here. Now I’m wondering if they even tried to save him.

After going through 3 clinics, I was able to get to this one. Due to the COVID 19 situation, you must be patient, as you must wait in the car with your pet, until he takes care of you. In my case I waited 4 hours, but the girl at the reception was always waiting to call us and ask about my dog's symptoms. Thanks for the attention, my dog ​​was able to receive care and hydration. They sent him medicine and after 3 days he's fine. Thanks really for everything. They are very good professionals. I don't know why there are so many negative comments. In my case I feel very satisfied, my dog ​​is happy again 😁✅✅✅✅

We had quite a scare with our Shih-Tzu, Cookie where she was having difficulty breathing but she was so well taken care of by the staff here that they really helped during a difficult time for me. After an overnight stay and continuous follow-ups from the doctor and nurses, our Cookie did a complete recovery. Thank you so much to the girls who really provided comfort - even as I ugly cried from the scare. Here’s Cookie a few days after returning home - back to her neighborhood watch gig!

The worst place where you can bring your pets, my dog ​​was bitten by another dog and I had to perform an emergency surgery, I left the hospital at 3 am and in the instructions they tell me that if the dog gets worse I will take him back with them for a follow-up, it turns out that because they did not put drainage in the surgery area, he had a huge hematoma and had to operate again in another doctor because they refused to see him if he did not pay all the expenses again. ...dr Joe E Carter was super rude and refused to see him if he didn't pay again....I understand that there are expenses that I have to pay what I don't understand is why they put in the instructions that I contact them again if they deny me the service....they are scammers, NEVER TAKE YOUR PETS TO THIS PLACE.....

Took my pup last night to the emergency room. Turns out he has glaucoma. The doctor and vet techs took great care of him and helped with the pain his eye with some eye drops. Great service here