The Pain Stops Here Massage Therapy and The Salt Cove of Lakeland

We did the salt cove with a groupon. It's a very small room not much salt, from the other rooms I've seen pictures of this is a cheap knockoff at best, while Shirley was very nice I won't be back. This is the salt that was on the floor well it was actually rocks but okay. They pumped in breathable salt supposably.

I wish I could leave a review explaining how much my fiance and best friend loved their massage but they couldn't even get a finalized appointment to experience one!!! I purchased two groupon massages as gifts. My best friend contacted the owner to book and scheduled TWO appointments only to later have them canceled on her by the owner who stated she had family emergencies. When my best friend contacted her back, she didnt get a return text or call to reschedule for a third time. My fiance called to schedule his appointment and she was very rude to him stating she's not sure how she can accommodate him because he's male and she will need someone else in the building (which we understood). Our Groupons are now set to expire in 4 days and my fiance called AGAIN to see if a massage could be

Wish I could have it as no stars! I work with people all day long, and I get things happen. After I received this as a gift for my birthday I was really excited for it. Contacted Shirley to set appointment, that was on April 30th, she didn't have an opening til June 6th, that's fine, I really wanted this so I would wait. I work long hours on my feet all day long with very little time off. Specifically scheduled my day off for June 6th to receive the massage. In the text from Shirley when we scheduled it, she said to show up 10 minutes early, I showed up 25 minutes early because I also read some of the other 1 star reviews. The staff at the salon was very nice, and after speaking to a couple people I still waited. Someone who was doing a pedicure noticed I had been there for about 45 minute

I must say, just ignore all the negative feedback that the rest posted here. Shirley is very professional and kind. She listens also. I have been to many massages and with many massage therapists. Her skills are great, pressure is to the point; very soft and strong hands. I would totally recommend her. Thank you Shirley. The constructive suggestion is that if they could vacuum the floor so makes it more neat, and to have aroma scent during therapy.

Bad business, I waited 3 months for appointment as she only schedules so many groupon per week and only at certain times. They canceled my appointment day of and said she would call me next day to reschedule. A week later after not hearing back, I reached out. She said she couldn't talk and sent me random appointments without confirming times. When I text I can't make that day/time she states she will call me back and never did. No respect for customers or their time. Groupon has esculated investigation and I hope they no longer allow this company to do business on their site. To your response: I did not wait 3 months for appointment due to not leaving message. We spoke next day after I called and your next available was 3 months out. I never rescheluded a confirmed appt as you never fol