The Little Clinic

TL;DR? I'm not thrilled with the level of care or professionalism shown at this location. I've had two experiences with The Little Clinic. The first time, 2 years ago, I came in for a COVID test. The NP or PA delayed the appointment by trying to administer a verbal BDI screening before performing the test I had specifically scheduled. I was there to get tested so I could make sure my coworkers and older family members were safe after I had been sick. Coming from a family with many medical practitioners, it’s especially frustrating to deal with someone who seems unprofessional or ineffective at their job. The second time I was confronted with entering my information into the pictured Kiosk. Kiosk at a "clinic"? Kiosks are great for ordering a burrito but not for entering a bunch of t

I booked an appointment for 9:30 am right when they opened. No one was there and I waited for over an hour with no one at the front desk or in the rooms. They called someone from an hour and a half away which it wasn’t her fault and she was very helpful and nice but she had never been there before so she didn’t know where anything was or how to work the systems too well it seemed, which just further push my wait time. No one called to let me and the other 4 people waiting know that the doctor who was supposed to be there called out and the other doctor was going to be late. Every person there had an appointment as well. I was very sick and not feeling well so the last thing I wanted to do was wait in the lobby for over an hour. It would’ve been one thing if I was made aware that someone wa

Scheduled an appointment online, entered our insurance information, only to be told...when we got here...that they don't take our insurance. Guess there wasn't an option to just pay out of pocket since they didn't offer that as an option. So we left.

I set an appointment and went to my appointment on time and ready to get my physical done. When I was about to get my physical a couple walked up with their kid and asked if it was possible to get in because the kid had a fever last week and they don’t want it to come back. They told the couple they were booked and to make an appointment. Then the couple was begging for just 10 minutes to check up on their perfectly healthy kid, after that she was looking for any reason not to help me with my appointment. So she brought me in and was like, The only thing that worries me is…. Well I just don’t think that I can help you because… Well I’m just worried that if I help you with this it would… and never gave me a reason or an answer, only the run around. Then she was like sorry we can’t help you

Staff was great. Took way too long for the appointment, they didn't have vaccinations we had made appoint for. Charged additional for unrelated consultations to add to billing to insurance. Their website to set up appointments is broken and difficult and wasted a lot of time calling to make an appointment and to pay a bill. Not a doctor's office or a pharmacy, go to one of these to get your medical needs met instead.