The Iowa Clinic West Des Moines Campus

I recently had a septorhinoplasty performed by Dr. Brett Baldwin at the Iowa Clinic and, unfortunately, my experience was disappointing. While Dr. Baldwin is a kind and personable physician, I was not satisfied with the surgical results. My main concerns going into surgery were a dorsal hump on the bridge of my nose, a crooked nasal alignment, and a deviated septum. Only one of these issues — the hump — was successfully corrected. My side profile does look improved, but my septum remains deviated and my nose is still noticeably crooked. This was my second septum surgery at the Iowa Clinic, and both attempts have been unsuccessful in resolving the issue. Dr. Baldwin had assured me that his technique would provide a more permanent result, but that unfortunately was not the case. I was also

The Pulmonary department has told me now three different times, twice by a nurse and once by a lady claiming to be a supervisor that they were sending my referral over to the Gastrologist, at unity point. Twice I have checked, No referral sent. This has been a horrible experience since my second appointment with Pulmonary, if I did not need this done I would not worry about it. Again I will try one more time to get a referral sent for the 4th time. Do your Jobs.

Michelle at the Vascular Clinic isn't helpful at all. She isn't personable nor does she seem to want to do any actual work. I went there to pay on my bill & she told me I wasn't able to. I went to another building in WDM & the helpful gal there told me I can pay on my bill at any clinic.

Got a 1 because it can't be zero. Just got done fasting for 30 hrs and doing colonoscopy prep for them to say I'm "not on the books". Never mind the confirmation letters just sorry you're not on the schedule. If you have cancer and need a scan....look for a different medical provider

This facility gave me hope that it’s possible to create well-run organizations - evidently by listening to those who know the field best! I didn’t know it was a physician-owned and run clinic, but I was so impressed by my visit that I looked it up to find out why. My experience was both efficient and kind. I felt like a valued human here talking to real people. All of the staff were so nice and in good spirits. Seemed like a good place to work too. The bloodwork lab was bafflingly efficient I was in and out in 5 minutes for a lab that was ordered minutes prior in my appointment.