The Hermitage HealthCare

Worcester, MA · Nursing home

Rating
2.6/5
★★★☆☆ 2.6
Reviews
20
Rank in Worcester
#183
of 289 doctors
City Percentile
30%
rating percentile
Address
The Hermitage HealthCare, 383 Mill St, Worcester, MA 01602
Phone
(508) 791-8131
Status
Open 24 hours

The Hermitage HealthCare is a doctor located in Worcester, MA. It is one of 289 doctors listed in Worcester. Its 2.6-star rating is slightly below the Worcester city average of 4.3 stars. There are 2 photos associated with this location.

Hours

SaturdayClosed

Customer Reviews

★★★★★ 5.0 William Birtz · Jan 2026

My mom has been at The Hermitage for many years now, and over that time we’ve seen so many positive changes. The facility has been well maintained and thoughtfully updated with bright, inviting colors that make it feel welcoming rather than institutional. What really stands out is the staff. They are consistently kind, smiling, and genuinely caring toward my mother. It’s clear they take pride in what they do, and that gives our family a lot of peace of mind. The activity team also deserves special recognition. They do a wonderful job keeping residents engaged, active, and having fun, which makes a huge difference in overall quality of life. We’re very grateful for the care my mom receives at The Hermitage and appreciate the effort that goes into continually improving the experience for

★★★★★ 5.0 Cathryn Lyttle · Sep 2025

My experience with The Hermitage has been very positive. The staff is friendly, compassionate, and professional — they truly care about the residents. The level of care provided is excellent, and it’s clear that the team works hard to create a supportive and respectful environment. I would definitely recommend The Hermitage to anyone looking for quality care for a loved one.

★★★☆☆ 3.0 Penny Cotto · Sep 2024

Look, every one - I just want to share a few things with you all; especially those of you who have recent loved ones "just" admitted to a rehabilitation facility and are "in pain 😢 for 3 hours." 1. The facility typically does not receive any medication from the transferring facility. 2. The receiving facility needs a doctor's order to be able to then send it to the pharmacy, which only happens AFTER and DURING the admission process to our facility. 3. Then, WE wait for the PHARMACY to deliver the medication to our facility. That is how that process goes, and that is only if there is no snaffoo with the insurance needing a prior authorization on a new medication, the RX is written correctly, it is signed, etc.. No one INTENTIONALLY leaves your loved ones without medication, nor do we l

★☆☆☆☆ 1.0 Mari · Jan 2025

My mother was admitted for short term care and she was there for only two days and she was sitting in her wet diaper for most of the day. She suffers from dementia and was left alone after I went there and told them that she thinks that she can get up and walk told them she can’t be left alone. Today I went in and she not only was sitting in her urine but her feces when I pressed the button the nurse came in like nothing she was sitting in it for over an hour. From there I discharged her and sent her to the hospital she was admitted again with neuro virus and uti. Please do not leave your love ones there and if you do check in on them daily. Nobody should be treated this way. They didn’t do any pt due to everyone there having virus on the floor that she admitted to, they should have never

★★★★★ 5.0 Chris DeCarolis · Jul 2024

This place has an amazing staff right from the top to the bottom. And that's what makes a great nursing home! I can't thank everybody enough here for how they helped to get my brother through some really bad times. It was however time to move on to a place a little bit closer for me. Don't pay mind to some of the ratings the people here are amazing. They really are, they strive for perfection.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Nursing homeAssisted living facilityRehabilitation center

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This listing is informational. Contact the business directly to verify credentials, services, and availability.