The Grand Rehabilitation and Nursing at River Valley

I give this establishment a 2 star one for the shift supervisors which helped when I needed them & one for the few that really cared .. the day shift is fine once you get to the second and third shift it’s as if no one on my mothers unit cared and never answered her bell she had to call me each time she needed to go to the restroom . My mom scored high on her evaluation but at the same time was treated like a nobody . They rather put a diaper on you then to toilet the resident . When they did finally come in her room they checked her diaper and said it’s not wet . They wanted her to pee in diaper . Her both legs were swollen I called the nurse manager no answer no call back just an aid answering the phone to say I’ll have the nurse call and slam the phone down her legs were not like tha

My grandmother was a resident here for rehab. When she first arrived things were a little rocky (due to being short staffed). But the rehab team did an excellent job with getting my mom better. She enjoyed the activities and on the days she felt down, she told me that Talya (the concierge) came in with a smile on her face and it brightened up her day. Kudos to the staff

I recently had to stay here for rehabilitation after being in the hospital. The care team on the 3rd floor was absolutely Great. I was treated with such respect. I also want to say thank you to the rehabilitation team for getting me back on my feet. May God Bless you all. Thank you and you deserve 5 stars.

I've been a long term resident here for over 3 years and this will forever be my second home. I am on the best floor in the facility and my nurses and aids take care of me like family. Pt is great here some of the best in dutchess County! And the customer service is a hundred percent satisfactory. I could not have asked for a better concierge Alexis! She truly cares for her residents and she goes above and beyond to make sure we have everything that we need!

I love the people here. They take good care of me. The staff is amazing they work really hard, especially our social work team, physical therapy and administration. Any time I need help my concierge Alexis is there every step of the way. She's very kind and she goes above and beyond for all the residents. I can't wait to start my new life soon but I will always miss my second family at the grand