The Galileo Eye Company

I had an appointment with Hang Tseng at Vision 4 Less in Baton Rouge Seigen location today 9/6/23, and she was BEYOND rude and unprofessional. I have NEVER had this type of experience with a “Medical Professional”. There was a problem with my insurance & she became agitated that I was on the phone trying to sort it out & when I told her I would just pay out of pocket, she became even more rude and said “well I can’t do the exam if you’re going to be on your phone & interrupting…” at that point, I told her I would just leave and she said ok good. As I was walking out, she rudely stated and I quote: “We called you yesterday, next time answer your phone.” Very unprofessional.

I wish that I could leave a -0 stars. I brought my child here to get a yearly eye exam and upon entering the office I was greeted very rudely by the actual optometrist who would be working with my son. It was very apparent she was having a bad day. She rudely slammed my insurance card and driver’s license down on the counter when I told her we’d like to leave because she was so hostile. After I told her we would be reporting our experience she responded “go ahead and report it I don’t care!” Then proceeded to slam the reception desk window. I see why she said she doesn’t care, the company is NOT accredited by the Better Business Bureau which explains a lot about our experience here Please save yourself some trouble and go elsewhere! The optometrist here is not professional at all.

I love Dr Tseng and she is amazing with kids! Staff has always been friendly when we have been there.