The Focal Point

DO NOT RECOMMEND! Would give zero stars if I could. I have been a patient on this office for 15 years. The problems started at my last visit in 2024 when the receptionist insisted I was a new patient and did not have an account. Extremely strange, but I was told it would be resolved. they set me up with a new contact ordering system at this appointment. It is much more expensive than competitors, and I assume this is because the office makes money off of it. Fast forward to now, last month when I ordered, I was sent a one month supply opposed to a three month, which is what I always select. This was done without my permission or knowledge. When I contacted Marlo, the company, they informed me this was a hold my doctors office puts on the account so you must come in for an eye appointmen

The staff is very friendly and professional. The exam was great and my glasses fit and work. The only semi negative thing is they could use a bigger selection of frames. But I found frames I really like.

Best eye doctor in Montville!

Super clean and organized space, with communicative, friendly staff. Stopped in for a glasses repair, very knowledgeable, quick, and helpful.

Both my wife and I have been going here for a few years. Excellent customer service and great selection on glasses.