Texas Children's Urgent Care Kingwood

We just left Texas Children’s urgent care with our baby and Di and Ricky made us feel so comfortable and welcome. I called first and the nurse at the desk told us to come in and we’d be seen, which was so comforting. Her voice was so kind on the phone too (big deal for a stressed out mom.) This is our first baby and we were so unsure about coming to urgent care or staying home. We’re so thankful we went. Everyone was incredibly kind and treated our little girly with so much care. They even stayed late to make sure she kept her fluids down. Hopefully we don’t have to go back 🤞 but if we have another emergency situation we will be going to TC Urgent Care - Kingwood. Thank you team!!

Wanted to say how pleasant the front desk worker was. I wish I caught her name, she was so sweet and patient. Came in on a Saturday afternoon. Dr Rachel Rosenfeld saw us & she was AMAZING. I could tell she genuinely cared. She made our urgent care visit extremely bearable. We were in and out fast. I’m surprised at the bad reviews, I never had a bad experience here. Grateful for all the healthcare workers there ❤️

Had the best possible experience here this evening. We were unable to see my sons pediatrician next door for a same day appt so I made an appointment here. From check in until the time we left, everyone was kind, professional and thorough. I will definitely return if we ever need urgent care for one of my children again.

If I could give them a negative star review I would. The wait here is ridiculously long. One hr in the waiting room and more than another hr in the room once they take your vitals. Feels like they forget about you.

If I could give a - ⭐️ I would do just that. After explaining to them the severity of my nieces symptoms. They refused to see her stating that there was only 1 provider an that at this time they where only accepting appointments only. They simply took her oxygen level an stated that was all where able to assist with. This is extremely disappointing. The in-take nurse Mabel was very rude an non-chalant! She would not give any information as to who the provider was on duty at that time. She has asthma an has already been to the hospital multiple times. This was a waste of time and a waste of gas. There was no one in the waiting area which led me to believe that we were racially profiled.