Tanner Clinic - Layton Antelope Building B

I've come here to both bldgs for two types of exams & both times they did an excellent job. They checked my prior images & radiology, checked insurance, got approval, and everything went smooth. Staff is friendly & give good customer service. I've been elsewhere, and I definitely like the care better here!

Today I went in to see Bonnie kennington for an ultrasound. I have no complaints about her, she was kind and knowledgeable!! I’m only giving this review 2 stars because of the front desk receptionists. I called a few days before my appointment to see if they had any later spots open, so I scheduled one for 12 instead of 9. I got confirmation texts and everything. The next day I got 3 phone calls all very relatively close together and it was at a time I was unable to answer my phone. There weren’t any call back messages left on my phone. I called back about a little over an hour later and spoke to a scheduling person. I asked why I kept getting calls and there weren’t any notes or anything on my profile to state why they called. I again confirmed my 12:00 appointment. I show up for my appoi

Just wanted to leave a note of appreciation for Becky, who helped my wife get in for an appointment same day when there was an opening. After her treatment, I followed up with questions about how I could help facilitate recovery as her partner, and she gave wonderful advice, and helped me get treatment as well, to further help everything clear up. She is knowledgeable, kind, and went the extra mile to help me and my wife. She's doing amazing, amazing work, and should definitely be paid more. I'm very grateful for her help and reassurance, and for giving me solutions to help, which set me at ease. I'd give 10 stars if I could.

Proving one location at a time that they are in fact a business and do not care about peoples health. Refused to see my pregnant wife unless we paid a $200 copay. Which while registering online, it said our copay is $0. Even when I scheduled her appointment, they said no there will be no copay upfront. Very shady. Used car sales people of the medical field.

The turnover rate and training of receptionists/patient service representatives is highly unfortunate and very inconsistent. Receptionists are meant to check in and receive patients, not defer them to their phones. Especially when a faulty and terrible EMR and scheduling system implementation makes check-in a redundant and extensive process. My information is already in the system and no, I do not want to check in to a doctor’s appointment or pay my co pay on my phone. This is a highly impersonal and unprofessional patient experience. Some receptionists are great and still greet and check you in like a normal human being, while others are offended, judgmental, and will even refuse to help you if you don’t use your phone. I’ve been experiencing a very wide variety of interactions since the