Sumerlin Larry D OD

This is a review on Dr. Sumerlin, not the location (as he is now in McAllen). Neither of the prescriptions (neither contacts nor glasses) fit well. After I mentioned how I couldn’t see well with the new rx, he kept asking, “well what do you want me to do?” Like hello, who’s the doctor here??? I literally had to tell him to try getting me a different prescription that worked. So he just asked for my old prescription and wrote me that one. He is very rude and does the least possible for his patients. Never going back here. Do yourself a favor and find another eye doc!

IF I COULD LEAVE A 0 STAR REVIEW I WOULD. I called about making an appointment and they said "There is no wait just come on over. We will get you in right away." Something to that effect. I arrive and have to wait 45 minutes standing around in the mall until I actually get in to see the eye doctor. I had to have a follow up appointment for contacts as my eyes were red. OK no problem. I pay $160 and make an appointment for a few days later for 12PM. I show up at 11:50 and wait until 12:45 for the other people who did not have an appointment to see the doctor first. He then tells me, "yup you have a minor infection." Prescribes some eye drops and another $45 paid for that eye exam. I am to return in a week at which time they will have trial contacts for me to wear to check the pre

Terrible customer service. I ordered contacts three months ago and never recieved them, was told on a consistent basis that they were on "back order". I have been a long standing patient for nearly 10 years and the service just got worse and worse. I was given trail pair contacts for over two months two different prescriptions and found it amazing that they had so many trial pairs, but not my actual order of 90 day dailies. I finally requested a refund as I moved from the valley and was told it would take ten business days. Three weeks later I still haven't recieved the check and found out that they wrote down the wrong address. If anyone knows the number to their home office please let me know I was given an address and highly doubt its correct.

I wish I could give this place 0 stars too. My prescription was so off and the contacts he gave me were so strong. I told him when I first tried them on there that I couldn't see as I sat down in the chair in his office. He then says "well you found the chair didnt you?" He is a complete jerk. Not funny. I hope nobody goes here because he has zero patience. Not to mention he advised me to drive home in them. Like what? So I go in two months later pushing this off due to KNOWING he would give me a hard time about the contacts he gave me. (This is like the worse feeling knowing your doctor is wrong but he's a completely BULLY) Well I went back to fix my extremely strong contacts and he walked me out as soon as a told him the prescription was too strong. I have a feeling this happens way too

Our whole family goes to see Dr. Somerlin. He and his staff have been helpful, courteous, and professional every time we've been in. My husband once received an incorrect perscription (he needed readers), went back in and they corrected the issue no problems.