Student Health Center @ Howard University

These people are amazing. I might definitely intentionally get sick and go there again. They are so welcoming and warm. I was a walk-in patient, and they squeezed me into their schedule. My wait time was less than 15mins; for a health facility, that's fantastic. From the amazing front desk team (Pam and the people who sit behind her) to the medical staff, I've got no complaints. I 100% recommend this place to anyone.

I watched two different members of staff manually enter in my updated insurance information, and one of them even “deleted” my old insurance info to avoid confusion. They still sent my bill to the old insurance somehow. My provider insisted that my UnitedHealthcare insurance fell under Medicaid and I would pay nothing for my bills, even though it was definitely NOT Medicaid and I ended up paying $200-$400 out of pocket, including for blood tests I tried to refuse at first because I knew they’d be costly.

I've had to come to the student health center for multiple school medical/ clearance requirements. Ms. Pam and Ms. Keisha, at the front desk, have been so amazing and delightful. Every time I go, I am greeted with friendly smiles and warm greetings. I always receive the things I need. Ms. Pam and Ms. Keisha make me feel so comfortable, and I am really appreciative of them as I prepare for the next academic year. Every time I've gone, I simply walked in with no appointment and have thankfully been quickly seen by a provider in each circumstance.

Great staff, super helpful and efficient. Better than figuring out how to get the right help at regular hospital / care center. I called the day before and scheduled my appointment. Ms. Andrea, Nurse Danielle, NP Nnadi and the rest of the staff were really cool sweet and funny. I was concerned about the negative reviews but wish I had gone here to begin with. Everything was in office and they knew what I needed for my paperwork.

Title: A Disappointing Hospital Experience: Communication Woes Rating: ⭐ My recent hospital visit was, unfortunately, one of the worst experiences I have had. It is disheartening to say that the hospital failed to pick up calls, which greatly impacted the overall quality of care and created immense frustration. From the moment I tried to reach out to the hospital, it felt like a never-ending battle. Whether it was to book an appointment, inquire about test results, or seek clarification on a medical concern, I was met with endless ringing and no response. This lack of communication made me feel neglected as a patient in need of attention and support. It is essential for hospitals to prioritize effective communication channels, especially when patients' well-being is at stake. Promptly