Stamford Eye Care

Told my wife no coverage after I went one week before. Called today. They didnt care whatsoever. Actually told me my wife may not be covered without looking. I have a family plan from one of the largest Healthcare firm. The lies from this disgusting place is astounding. Go someplace that cares else. Your eyes are worth it.

I did not have a good experience at this eye care. I asked one of the receptionists if I could speak with the doctor again, but with someone to help me translate into Spanish, because my child is only 6 years old and I wanted to understand better how to manage the situation with his glasses. The staff was not very helpful and I felt they did not take the time to explain things clearly. As a parent, this was very frustrating.

Dr. Kalustian is the best! Don’t know where all these bad reviews come from but I been seeing him for over 10 years and I am happy with him. Humble and transparent. The new office staff is not the best but life changes. Yes I had to go to a specialist but only once.

I am leaving this review for any future patients that wish to see this place. While it may seem that the staff is nice, once you disagree with the staff or especially the doctor they will start to push you aside. For example now I cannot make appointments, they ask that I call every day to see if a cancellation is available and then the doctor can see me. The reasoning because I have missed a few appointments. But this is all connected because I disagreed with the doctor on a prognosis which lead to him flagging me as a patient. If you want to avoid a situation like mine I would advise you find another doctor that actually listens to their patients instead informing and pushing them aside.

My first experience with this Eye Care facility. The care and concern appeared professional. The company policy whereby it is up to the physician to randomly prescribe medication or provide a referral, which triggers additional costs to the patient, is THEFT! I was informed that an additional charge would apply if the doctor has to provide a referral or medication. I REQUIRED NEITHER. I informed the doctor that I have a current pair of glasses and I currently use eye drops. The doctor recommended a new but comparable pair of glasses and new eye drops, which is a different manufacture but basically the same eye drops. I did not need nor request new glasses or eye drops. At the exit of my visits, the front desk team informed me that I owe additional payment because the doctor recommended OVE