St. Luke's Primary Care - Chew Street

Horrible customer service I have been a patient at this office for over 10 years and they have been dealing with my asthma. We are now in covid and the doctor I have been seeing fir 10 years is no longer there. I asked if someone in the office can verify that I have asthma and write a letter for my job so that I can be able to work from home. We are in tough times right now and I was trying to avoid my co payment absolutely no one on the office showed empathy or any help. They kept telling me that I had to go in, because of asthma and covid I have anxiety going out I tried to explain this to them and again no help, absolutely none. St Luke's will literally ruin your credit if you can not pay you go payments while LVHN works with you. I do not recommend anyone to go here! You guys failed as

I've recently made an appointment with them and when I arrived at their office, it was closed for construction. I asked a neighboring office and it was mentioned people often are unsure of where that office moves to. I believe it's important to communicate any closures/moves to your patient so that they may make and have their appointment🤷🏽‍♀️

Been going here for 8 years I get great service and treatment from the doctors and get alot of helpful information about my health any questions I have they explain in detail. The front desk sometimes can take a few to notice you when you walk in but other than that they try to be helpful and professional as well.

The doctors are ok but the front desk staff whom answers calls suck. They have nothing but attitudes, it honestly makes me want to find a new doctor.

They never answered my calls. When you go there they are talking to each other’s doing nothing.