St. Luke's Hanover Family Practice

I've been going there like 40yrs when my kids were little. Since dr provost, Pam, and kerrie left it's going down hill fast. Had pain in my lower back, trouble with bowels was in the hospital 6days. Came back for check up she sends me to a gastrologist all kinds of tests. NOTHING!!!!! Was diagnosed 3times wrong in a yr. Just was there 3days ago UTI supposedly. 1hr later in the emergency room with a kidney infection. Thank God I went. They know who they r I don't have to say their names. Hopefully find a new practice

Update to my review of this practice. When I came to this practice one year ago I was so happy to meet my doctor he was so pleasant and understanding. He provided to me the care I needed for so long and for it I was grateful. He was kind and compassionate and we had the kind of doctor patient relationship that I truly missed from many other doctors. THAT WAS THEN. I'm sorry to say my opinion of him has now changed because he cannot keep anything STRAIGHT. By that I mean he had a wonderful listening ear heard everything I told him about my health issues listened intently and stated I should communicate the best I could to staff. This he said to ME not only once but several times in office at appointments. And so I did. But as time went on "communication" with staff wasn't working as well as

Dr Jaap Patel has been a lifeline for our family during my dad’s health issues, including a pancreatic cancer diagnosis. Dr Japp is the most compassionate, kind, thorough, knowledgeable and generous doctor I have ever known. He treats elderly patients, like my parents, with the greatest care and respect (and even makes house calls). He has provided his personal contact # so we can reach out whenever needed. My parents PCP (Dr Provost) retired this year, and they could not have a better person to assume that PCP role for them. I feel as though he is treating our whole family, as we are all in this (with Dad) together. Dr Jaap has so much to offer not only to his patients but to other Doctors and medical staff. His bedside manner and ability to explain things are best in class. We love Dr Pa

I've been coming to this clinic now for almost 3 years and in the beginning I was able to get appointments very quickly especially when it came to GYN appointments and get tested right away so I can get treated right away this last 6 months has turned into a horror story with lab results not being sent out correctly and having to come back in and get retested again and having to wait a week and a half just to get an appointment. The doctors don't want to give out meds without the appointment because they're not getting paid! I'm looking for a Private Practice Now because StLukes has gotten out of Hand!

They have been my doctors since I was a child. Very caring and attentive. As for other reviews, never had any bad experiences or long waits because they are behind. And because they take their time with each patient...i wouldn't mind an extra 15 min wait. You should not make an appointment to see a doctor when you are in that much of a rush