St. Joseph's/Candler Primary Care - Eisenhower

Dr. carr has been my great aunt's primary care for over 10 years and my aunt always comes home to tell me and my husband what a great visit she had. Well her last visit I attended with her sometime last week 24th or 25th she expressed again how thoughtful and caring dr carr and her staff were but we did not appreciate how rude a patient had gotten with her staff after she had greeted this woman so nicely several times and this woman was completely out of line and I want to sincerely apologize to dr carr and her staff because they are always so nice to everyone even the ones who aren't her patients! So you ladies keep up the good work and merry Christmas to you all!

Dr Carr and her PA Mallory are very thorough with my exams when I visit their facility. I have been a patient of Dr Felecia Carr since I was 19 years old and I am very satisfied and confident with her medical care towards me. Her staff Kay Kay and nurse Renee are excellent!!! If I am not feeling well and have to make an urgent appointment nurse Renee always calls me back and provides a quick scheduling to get me in the office for medical treatment. Kay Kay is quite pleasant and understanding when she assists me too. I cannot imagine me nor my family under any other PCP other than Dr Felecia Carr and Mallory. Me and my adult children, son in law and my sibling are patients at the St Joseph’s Primary Care on Eisenhower. I emphasize adult because they have a choice of who they trust their hea

14 Jan ‘25. In response to “St. Joseph's/Candler Primary Care - Eisenhower (Owner)”, I have been a patient here for over 20 years. Shortly after my first primary care Dr left this office then Dr McRae came to this location and became my primary care doctor. I was seen by Dr McRae the entire time she worked there. After she left I’ve seen Mallory Williams twice. I have not been assigned a new doctor since Dr McRae left. 13 Jan ‘25. Had a preventative procedure done here that’s 100% covered by Tricare Prime every three years and because this office screwed up filing with my insurance, I have to pay for it. Spoke with Tricare and was told exactly what this office did wrong and exactly what they need to do to correct their error. I’ve called this office several times and left detailed

Dr. Felicia Carr is the best primary care physician I've ever had! That's saying something because I'm 61 years old. She has an excellent bedside manner, listens carefully, and has a joyful personality. I am so grateful to have her as my physician.

I love my Doctor and PA. There is a communication breakdown regarding prescription refills. I called over a week ago. Still hasn’t been sent to the pharmacy. Same thing happened last time. Took almost 2 weeks to get them to call it in. They are medications that I need and take as instructed. To go without for 2 weeks and to have to keep calling feels wrong. Considering going to a different practice because I feel like the people in charge of getting the scripts to the doctors just do not care.