St John of God Retirement & Care Center

St John’s has been taking great care of my beautiful grandmother, Rosalyn. I’ve only been able to visit her twice since the pandemic started because there are more restrictions but these same guidelines keep everyone safe. Whenever I have come to visit, there is at least one or more staff members who gush about my grandmother & in turn, she lights up when the various staff come in to her room…. When she was able to walk, we enjoyed the resort-like grounds and she seemed to appreciate all the activities available. My grandmother will be 99 in 2 weeks of this review and I’m thankful St John’s is keeping her comfortable.

I am exceedingly grateful for the exceptional care and compassion my Mother is receiving at St. John of God. The staff have been proactive, competent and always available. I live out of state and know my Mother is happy, safe, and well cared for. One staff member even calls me once every weekend so my Mother and I can Face time. Thank you to the staff, the leadership and the donors.

prior to pandemic, I would visit my CMF brothers about 3x a week. I observed the staff assisting them. They were very professional and tried to assist the residents when there was a need. Our guys were tidy and their rooms were clean. The guys didn't complain about food. I really appreciated how the religious staff [Tom] was attentive and encouraging. When we were able to go for walks, the guys were appreciative. It's not a perfect situation as one is ill or Senior years, but it's not bad at all.

I have always known St John of God to be a nicely appointed place with skilled staff over the decade that my friend has been in residence! In the recent years with Covid concerns things such as visits have become more complicated .I called ahead and spoke with Ms Ramirez who gave me succinct directives that facilitated a seamless visit yesterday. All precautions were taken … mask… negative Covid test etc The grounds and residence were very clean and the staff helpful. I was happy to see my friend so well cared for in this beautiful location !

My grandmother has been there for some time, and the service she has received is terrible. The nurses do not clean her up, and when they do, they do not do so properly. The language barrier is also a problem. At least one other patient that we know of constantly screams for the nurse to come, and the nurses ignore her completely. These nurses also act welcoming towards my family, but when my family is gone, they ignore my grandmother. My rating is not one star, but zero stars. And to the nurses responsible...God help you when you reach my grandmother’s age.