SprintRay

Oscar was extremely helpful in getting our 3D scanner up and running for Rozanski Family Dentistry. He was not only very knowledgeable, but also easy to talk to and patient throughout the entire process. He walked us through each step clearly and made sure we understood what was happening rather than just fixing the issue and moving on. He also shared great tips on what to do if the same situation happens again, which we really appreciated. Excellent support and great customer service.

Have called several times for support with great results, but this experience is worth a special mention. My old curing unit (Procure 1) lost the door magnet and therefore would not work. I was ready to pay for a brand magnet just to get us back to production. The young lady I spoke with asked me to get a magnet at the craft store to see if that would work first. It worked, problem solved and no dental tax. Yaay! Plus, she followed up by email twice. Good customer service is getting harder and harder to come by but not at SprintRay. Very happy.

The SprintRay Support Team, especially Emily, has been outstanding! They are all courteous, knowledgeable, and always willing to help. Today, Emily's patience was especially appreciated as she was so patient to understand our pain points and then not only explained but truly educated our entire staff in the back to how to print from start to finish. We were having problems with crown printing for a while, and she walked us through the entire process. She made us clean the tanks and the glass under the printer and explained the complete workflow of crown printing. Among all the products I've purchased for my dental practice, their support is unparalleled. Emily, Oscar, and the entire team have provided exceptional service over the past few months. Their dedication and expertise are truly un

Victor was incredibly helpful yesterday in guiding me through the nightguard printing process. He took the time to explain each step, answered all my questions, and made what could have been a complicated process feel easy and smooth. I truly appreciate his patience, knowledge, and support.

Mr. Nevada Smith with SprintRay support team was absolutely awesome, he was so patient and experienced while helping me with the 3D printer. It was my 1st time with this printer and he was with me from start to finish and got me through the process. A big shout out to Nevada Smith....keep offering your knowledge & experience & enormous helping personality to SprintRay users.