Springfield Urgent Care - Clarkston

I was a walk in and the staff at the front desk were calm and helpful and very informative and professional. There was an emergency with a 6 month old that took time and many staff members. This process did delay the urgent care ahout 45 mins for patients but they were open and honest and gave anyone a heads up if they were new to checking in. The nurses and staff wokr3d hard to catch up from yhe emergency and ambulance situation and gave me quality care and were efficient and didnt rush. I suffered a migraine while waiting and they treated that too. This is a 100% a go to.

I came in at 9 am on a Friday the week before Christmas because I could not stop coughing and I had laryngitis for 15 days and needed help. When I walked in, they asked me to get on my phone and do all of the checking in myself. I was feeling really bad and frustrated that I had to take all this time to do their job while the receptionist just sat there at the desk . As I looked around, the floors were filthy dirty and the place just opened so it’s not like they had a lot of traffic up till then. When they finally took me into the room to be seen by the doctor, the place was filthy. There was soap all over the counter. The counters looked like they hadn’t been Wiped in days. Not sure that I’ll come back just because it was so dirty. And it’s obvious they don’t sanitize because the counter

Everyone I dealt with was courteous thorough and efficient. Couldn't ask for more from an office visit especially when you feel like crap. P.S.- In case you were wondering, the picture in room three of the 1898 thermometer shield patent is not for a butt thermometer. I checked.

Fast and friendly service. The ladies there are always kind and make us feel at home. We were seen and taken care by Danielle, Tatum, Charlotte and Dani. This is our go to urgent care office!

Highly DONT recommend Springfield urgent care on Dixie. Went tonight and The Doctor was horribly condescending, ignored everything I said, came in with an attitude the second she walked in the room, and literally said “what do you want me to do here about it?” As I was there in tears because my ears and sinuses hurt so bad and are so I don’t know what else to do considering no one is taking me seriously and this has been going on since December with the absolute worst being since Thursday. She finally agreed to give me a steroid shot because I told her that’s what worked a few days ago to give me at least some type of relief. After that, I never saw her again. A whole 3.5 minute “exam” where I was just told to see my ENT (which I’ve done several times now and no help). I was treated like