Spring Creek Healthcare Center

Would like to state this facility is amazing, had to make a very difficult but necessary decision to put my family member there, The facility is clean, the staff is incredible, very understanding, helpful, and more importantly sympathetic. They patiently answer all our questions and address all our concerns. Would like to Especially thank Dianne with intake, Lisa the head director, Gladys the nurse Manager, and all the other staff whose names i don't know, but who have brushed her hair, painted her nails, sang to her, we expected the ADL's to be treated, we didn't expect the extra kindness we are so grateful Thank you again

I have been a patient at Spring Creek for Quite awhile now. I cannot believe Such garbage re iews posted by Patients that are living here...First of all the FOOD Here is definitely Not gourmet... I have not eaten Any food here in the last year...And It's DEFINITELY NOT RESTURANT STYLE DINING like their broushore says it is...The feral cats In the backyard won't even eat it...There are a handful of Nurses that actually do care but most of them are here for a PAYCHECK AND just don't Care especially administrators, Sometimes they Don't even have all your Medications... The rooms are filthy all the time...I can go on and on what's wrong with this place but I won't do that today, But if you really hate your MOM,DAD,AUNT OR UNCLE OR FAMILY SEND THEM HERE!!! IT ALL STARTS AT THE TOP(ADMIN) IF AD

Medication that I came in with is missing. When I came here I had enough medicine to last me until my next refill. Spring Creek confiscated my medication upon arrival, and within 2 weeks I was already "out". I tried to contact my pharmacy for a refill but it was too soon for refills. There have been more than 10 instances where I did not get all of my medication as prescribed. I've been out of one medication for THREE WEEKS!!! Not only that, they offered to let me have someone else's medication because they "don't use it". I refused because that is ILLEGAL!!! On top of that you have so-called nurses that not only not do things properly but have no idea what's going on. My health has declined in the short time being here. This place is mismanaged and should not be in business!!!

I am a resident, and I have nothing but good things to say about this wonderful clean, modern, well staffed, safe, facility. I have a traumatic brain injury and have been part of the allairefamily for five years now. But think that’s Spring Creek is by far the best. We are treated like adults until We give them reason not to that is the food here is by far the best all thanks to the great director of food services Nelly she has put together a fantastic team of workers who show up day in and to provide us with the highest quality of food available at any nursing home that I have come across in the morning we wake up to a great selection of eggs, cereal, hot and cold sausage toast a good selection of juice due to my brain injury my memory is running out although I know you will not be let do

1 star is being generous. From how they treat staff to residents is horrible. Staff is constantly screaming at patients and the administrators have a chip on their shoulder. They act like they are too busy to speak and interact with patients or staff. On top of them being paid incredibly low, the administration has little to no respect for the staff. I watched an administration wave sheets of paper in staff's face, telling them you need to look. They never have supplies for patient care and they constantly serve my mother the wrong food. If I wanted my family to die or I hated my children, I would send them here.