Spearman Beverly R OD

The doctor is the sweetest always has been with children and everyone. The receptionist is the complete opposite, the way she speaks to everyone who comes in the door is something I’ve never seen in a local business before. She is rude to adults AND KIDS. Not a family friendly business. She spoke to my child in an extremely rude manner. (My child did not say a single word in there other than what he was asked) Lynea who also works there THE SWEETEST LADY EVER very welcoming and makes you feel comfortable. The lady in charge of the frames Jessica ? , RUDE. If you do not buy your glasses there she will make it known you are wasting her time and will tell you, “ you buy cheap, you get cheap” but doesn’t realize that the $350 pair of glasses you buy from their breaks after 3 months of having t

Do NOT use this office!!! Very poor customer service and will not warranty their glasses. After 4 months, my new glasses lens became blurred with spiderweb like crazing. I returned the glasses and 3 days later I received a phone call from Dr. Spearman’s office saying to come pick up my glasses that they WILL NOT replace under warranty nor did they even offer to replace lens for a price. Unbelievable!!!! The message indicated I somehow damaged and was responsible for the spiderweb grazing on the inside of the lens! Other eye care offices warranty their lens for at least one year and some for even 2 years. Glasses are very expensive so beware of this office! After thinking it thru, this office must use a very low quality product for it to only last 4 months! I wear glasses 16 hours a day, 7

I had a good experience the first time I came here, but I went a few weeks ago because I lost my glasses and Jesseka, the girl that held with frames, made me feel like I was kind of wasting her time after I told her I’d think about ordering a new pair. I couldn’t use my insurance again until September of this year, so it was going to be more expensive. I went back about an hour ago and she “helped” me again. But this time she said the frames I’d had were not available in the same color. I looked but didn’t see anything I liked as much. I asked her to give me a copy of my prescription again in which she replied I got one “last time” but she’d get me another. I didn’t get one “last time”, I did the first time I went there but I’ve lived since then and have misplaced it. Sorry for the inconve

I love the energy the ladies give once to enter the building! I love the glasses I have purchased there I have no issues with any of them & I love all that I have chosen! I love saying hello to those ladies in there!

Some seriously kind ladies work in this office. Dr. Richardson is an excellent optometrist. Very fair prices, too.