South County internal medicine

After waiting all week to get in for a sick appt I came in on Friday and was told since I was ten minutes late I couldn’t be seen. They told me to go to the hospital. I’ve been a patient here for almost 15 years, and I’m not coming back. I explained that Thursday was spent at the walk-in and the hospital (I got tired of feeling awful) and that the hospital hadn’t looked at any of my actual symptoms. I am sick and needed care. I found no humanity, no compassion, and no care. Dr. Pouliot is amazing but her crappy office staff just lost me as a patient.

If you need any kind of referral don't go here!!! The "referral department" is terrible!!!!!!!! Leave early. Don't call you back. I have an emergency referral that needed to be put through asap. One of the girls was supposed to call me back. It's Fri. My insurance is one of the best in the US. They approve referrals FAST especially when Dr offices call. This girl never called me back and now I have to wait the whole weekend suffering. Literally suffering and not able to make an appointment with the specialist who was also waiting on the referral "specialist". I will be looking for a new Dr office. If this is how their employees work, I don't feel confident in having them as my primary care!!!!!!

I cant get a sick appointment here. Called 16 days ago for sick appointment, was told the computers were down and someone would call me back. Never got a call back. I had to go to urgent care and a round of antibiotics. Now i am back again with same symptoms and called at 8 am this morning for an appointment. Was told that they would message the dr and call me back. I followed up at 10am and they did not even realize I had called before. I explained to the that I tried to be seen over two weeks ago and now my symptoms are back and that I wanted to be seen today. They said sorry but It was not me who spoke with you two weeks ago and did not have record of my call. hen when I complained about having to wait for a call back for 2 weeks for a sick visit is not acceptable and now

My mother has been a patient here for years. When she started with dementia we asked for help. Dr. Pouliot never did a thing and never returned any of my calls. We made another appointment, waited over an hour then saw the Dr. For a few minutes....she claimed that she would contact a neurologist and a nurse to come to my mother's home. This has been over a 4 month period. I have left messages that she does not return. I have consulted a new doctor. This is devastating for my mother. My advice would be to avoid this place.

I am the spouse of a Dr. O’Mara patient. I have watched my husband’s medical care or lack thereof provided by O’Mara and his office get worse and over the last few months since my husband was diagnosed with Lyme Disease and subsequent lingering muscle and joint pain along with new uncontrolled tachycardia. I have called O’maras office once already complaining about the subpar medical treatment when at the first instance of “pain” he immediately referred my husband to a rheumatologist without even doing a complete blood work up first (ie) simple blood work to check to celiac disease etc. I had to write this down for my spouse to essentially beg Dr. Omara to perform. My husband currently is waiting to see a rheumatologist, a neurologist, and has seen an orthopedic specialist. He has been to