Sound Vision Care, Inc.

On November,18,2025 I went inside to repair my broken reading glasses. I met with a nice, friendly, Black women who had fixed glasses with perfection. I strongly recommend everyone to go there if needed.

I came in for my routine eye exam and lens exam after the forest hills location closed earlier this year. I gave the office a call seeing a missed a call from them requesting me to come in 20 minutes later. I said that’s fine as long as i get both exams done today. I come to my appointment and the front desk with short hair and glasses told me that one of my exams isn’t covered and I’d have to pay $135 after a 10% discount and the other office in forest hills were billing me incorrectly. After asking why wasn’t I informed earlier that day when I called and when she had called. She stated she’s human and had forgotten in the most condescending tone. But she had the opportunity to call me afterwards seeing how she immediately told me how much i had to pay the second i stepped into the office

Eddie is an amazing optician and Dr Monohar is a great optometrist. Both take their time to help their patients. I bring my family here from now on! Because of Eddie’s empathy, we made multiple purchases in one visit! Please keep Eddie around for our Fresh Meadows community !

I’ll start this review by saying when I first came to this place last week, the energy was off. The black girl with glasses at the front desk is NOT friendly. I went straight to the reviews wondering if anyone else wrote about her and found that someone mentioned the same thing. I thought maybe she is not having a good day but I come back a week later and it’s the same attitude, same demeanor, same misery. Very unfriendly, doesn’t greet you when you walk in or say a simple “have a nice day” just straight to the point, borderline rude. When I said thank you before I left nobody said anything, not her nor the other young lady working there. So I stopped to say something about that but I just decided to bite my tongue because I know I can get disrespectful. I’m not sure if she brings her prob

Carolina and Terrell have amazing customer service ! Thank you! I’ll come again and specifically work with them again! Carolina helped explain my multiple insurance options and Terrell truly took his time listening to my style and what frames I like. Plus, he made sure I got good lens for my eye health!