Sonus Hearing Care Professionals

I’m extremely disappointed with the lack of customer service regarding my recent order for my mother’s hearing aid. This was an urgent matter—my mother has severe hearing loss and lost her previous device. We made it clear this replacement was time-sensitive as she is flying at the end of this month and needs it to function safely and independently. This order was placed over 8 weeks ago, and despite numerous phone calls and voicemails left, I have received no response or update. At this point, it’s not only frustrating but completely unacceptable. I have never experienced this level of unprofessionalism from a clinic. For a service that should prioritize patients' health and well-being, this kind of neglect is shocking. This has caused unnecessary stress for both me and my mother, and I

Very knowledgeable and kind!

Receptionists and hearing care professionals were friendly and provided me good services.

Poor service. Don't recommendation. They don't know how to program hearing aids. I had waste lot of time.

Excelente 👌