Smith's Pharmacy

Smith’s pharmacy in West Point is supposed to close at 1 o’clock every day for lunch. They are very unreliable and close early all the time. Again today, I raced across town trying to get there before they closed for lunch. I got there at 12:50 and they were already closed. I can’t tell you how many times this has happened.

I have been refilling my medications with Smiths Pharmacy for many years now and I don't regret it. The other pharmacy I was going to before was giving me and the people in family the WRONG medications that belonged to other people (due to our common last name, they said). My mom had it the worst because she actually got sick from being given the wrong medications. When that kept happening I decided to switch pharmacies, and honestly I'm just glad I haven't had to call poison control. Also, to everyone in the comments... yeah they close a little early before lunch for the drive thru but with my experience, they will stay open in-store a bit longer. I do feel like they have been very punctual, and if they haven't made a deadline, they'll tell me. They have always been super friendly and hel

Just a little bit frustrated with this pharmacy. I went there three times today trying to pick up three prescriptions. The first time I went right before lunch, but they closed early. The second time I went, they forgot to give me one of my prescriptions, which I understand happens sometimes. When I turned around, there were nine cars in line and I wasn't able to wait again/go inside because I had sick kids with me who were crying. The third time I went was 7:40 pm, but the pharmacy was closed even though online says they're open until 8:00 pm. If you could please correct your online hours and stick to them, that would be very helpful. I wasted a lot of time and effort loading my sick kids to try and get the meds they needed and still have to wait until tomorrow (even though we already had

Mason was so Kind, Helpful, Patient, Caring and Understanding!! I went in after feeling like a ping pong ball going back and forth between two Pharmacies!! He guided me through the steps I had to take with my new insurance!! Grateful for his knowledge and kindness!! Mason definitely DESERVES A RAISE!!!!!👊🏼

I would give this Smith’s Pharmacy zero stars if I could. They never, ever answer their phone and their drive-through is absolutely ridiculous. I think I wasted two hours of my life … waiting. They need some MAJOR HELP with customer service and support.