Smile Stars Pediatric Dentistry & Orthodontics - Baton Rouge

The doctor is good, but the office policy and communication were disappointing. My child was in pain and had an appointment scheduled a week out. The office was aware he was hurting, but there wasn’t availability to get him in sooner. As any parent would, I found another dentist who could treat him immediately so he wouldn’t have to stay in pain. After his emergency was handled, I called Smile Star to schedule the remaining dental work. I was told they could no longer see him because we chose to go to another dentist in the meantime. I explained that he was in pain and I did what I had to do to get him relief. I was also told that if I had informed them he was in pain, they would have tried to squeeze him in — but that had already been communicated. It’s frustrating because they are one of

Dr. Ripple is the best dentist we’ve ever had. We had such a positive experience with him! He was so great with our child, who came in for an emergency today. I would highly recommend him to anyone in need of a pediatric dentist!

Google wont let me post the entire story its too long. Dr. Ripple is a a heartless man to do what he did to my child. She is 7. She had to stay home from school and not eat almost the entire day for a procedure. Our apt was for 430. She didnt drink her sedatives until 5. Around 520 they took her back for the procedure. I asked the assistant if she needed help carrying her she told me no, kinda snappy btw. I then asked if I was to follow and she said no parents allowed. I then replied with well I wasn't made aware of that and sat down disappointed. Minutes later the nurse comes out saying I seemed upset and we could cancel the procedure. I said no our dentist couldn't do it only he could and we were prepared today. My face may have looked upset but I didnt raise my voice cuss or say anythin

My first experience was good then my next experience not so much. My daughter was so sedated that her head was falling back, the Dental assistant did not have any support to her neck. I tried to help adjust my child, she claimed she had it. My daughter came out and she had Urinated on herself. Certain staff is very rude. Dr.Ripple was in a rush and showed a lack of concern when I explained my concerns.

I am extremely disappointed with our recent experience at this pediatric dentist office. The first visit went fine, but the second visit was very concerning. My best friend’s daughter was not properly numbed before treatment she felt everything. On top of that, she was told she could eat right away afterward, which is unusual and raised even more red flags. Things got worse when the dentist began removing glue left on her teeth from previous braces. In the middle of the procedure, he stopped and said he would no longer continue because she mentioned he was being “rough.” Instead of adjusting his approach, he dismissed her concerns and told her to go elsewhere to finish the treatment. His response was rude, unprofessional, and completely unacceptable no child (or parent) should have to f