Smile Burst Dentistry

Spring valley office if they had a zero star i would give them that the female dentist here doesnot know how to talk or deal with children. I brought my child for am exam and cleaning. On tuesday. An older black nurse sent me out to wait on the lobby. They found a cavity. On wensday my husband brings the child to the lemon grove office because he had an infected cavity and needed to be pulled out. Another incompetent dentist had them wait for an hour and did not want to help my child. He claimes the dentist is spring valley is the dentist that could treat children. Made him an appointment for friday. All this time my child was in pain. My husband brings him on friday. They gave him the same run around. We canot treat him here he is to overweight we are going to refer you to a dentist all

I had an appt at 200pm. I signed in no one said anything! Not a hello, your checked in. At 320 I left. An older African American lady working would constantly roll her eyes, and talk about the patient's under her breath. If your not happy at work, get a new job. As a kid i came to that dentist and now im taking my kids there. They are good for kids. This last time the mood was just off.

Worst dentist , always calling from different numbers , dirty, rude, no place to seat , rude employees , bad costumer service STAY AWAY!!!!!!!

My husband and I have visited this office a total of 5 times in approx 2 1/2 months. Every time the office and rooms looked as though no one cleans. Floors dirty, rooms in back have dirt and dust on them that are 1/4 to 1/2 inch thick. The first time we mentioned this, the tech said they would let staff know and it would be taken care of. We'll it wasn't. The last time my husband went to office to have cleaning done, there was a big black roach on floor that everyone had to step over when coming in. He again told staff and someone came out with papertowel to remove it. So now we have been attempting to reach them to cancel his next appt to go over a treatment plan because he asked why does no one talk to him at all about his teeth. The dentist do not listen and he has experienced a lot of

Horrible horrible practice. Wouldn't even leave 1 star if could. Dentist and hygenist are nice. Place is dirty. The office manager Grace is very unprofessional and violates hippaa compliance.