Smart Choice Orthodontics

I can’t say enough great things about Dr. Oates and the entire team at Smart Choice Orthodontics. From my very first consultation to the day my braces came off, they made the entire process smooth, comfortable, and even enjoyable! Every appointment started on time, Chelsea was always welcoming and professional, and Dr. Oates took the time to explain every step and answer all my questions. I really appreciated how they use the latest technology and genuinely care about their patients’ comfort and confidence. My smile looks amazing now I honestly can’t stop smiling! If you’re looking for an orthodontist who is skilled, compassionate, and detail-oriented, I highly recommend Smart Choice Orthodontics. They truly go above and beyond to make sure you get the best possible results!!

CAUTION If you are considering this orthodontic office, carefully read mine and others’ posts. There are some positives, yes, but the seriousness of the negatives cannot be overstated. Hope, Briefly I began seeing Dr. Oates nearly 3 years ago for major TMJ issues and chronic pain. At first, things looked promising. He was encouraging, explained things well and listened. Even though the appliance I had to wear 24/7 was miserable, I had hope. Unfortunately, things started spiraling quickly. Patronizing & Dismissive Dr Oates was regularly disrespectful & demeaning. He often treated me as if I were ignorant or stupid, which I sadly came to expect.Over time, I learned to adjust my answers just to avoid his blatant rudeness. He repeatedly ignored or interrupted me, & often assumed what I was g

Took my two kids in for their first orthodontic visit and I was blown away by how smooth everything went! The staff was super welcoming from the moment we walked in. My son is usually shy around new people, but the assistants made him laugh within minutes. They explained each step in a way the kids could actually understand, which helped them feel comfortable instead of nervous. Dr. Oates was amazing! Patients gentle and great at talking directly to the kids so they felt involved. He even showed them how braces work using a fun model, which my daughter thought was “so cool.” One of the best surprises was their emotional support animal. The sweetest little dog greeted my youngest right when we walked in and helped calm her anxiety instantly. The dog clearly has its own “job” it comes out

I recently completed my braces treatment at Smart Choice Orthodontics, and I can't stop smiling! It was such a pleasure to be a patient of Dr. Jack Oates for the last 24 months. His professionalism as well as his attention to detail shows in his work. I wanted to whiten my smile, so Dr. Oates went out of his way to research, make me a whitening tray, and order the special gel for me. Not only are my teeth straight they are pearly white too! The office staff (Chelsea) is also so kind, considerate and a pleasure to encounter. I would highly recommend Dr. Oates as your or your family’s orthodontic specialist. Trust me…you won’t be disappointed!

My son is currently a patient of Dr. Oates. He is 14 years old so you can imagine the transition we are going through. Dr. Oates has provided my son with a fun and friendly environment, so he doesn’t feel like the task of brushing and flossing his braces is so mundane. Dr. Oates makes it a habit to have a good rapport with my son by often exchanging jokes and life lessons while my son is in the treatment chair. Our appointments always begin on time, and I feel comfortable trusting Dr. Oates care, especially with over 30 years of experience under his belt. The fact that the office works around my busy schedule speaks volume on their commitment to high quality treatment. It has been a great experience thus far and I look forward to seeing my son’s straight teeth in exactly 17 more months!!