Sheridan Animal Hospital

I have used this facility before. The staff and Dr.Santiago are very helpful. Just recently I had fears and questions after my cat fell and suffered a mild injury. They took my call, and after a short time, reached back out to me and helped set my mind at ease. I have interacted with MANY vets in my lifetime, and it is not often to find those who go the extra mile. Often we hear "I'm sorry, the Dr. is very busy, please come in or make an appointment." While this is often true, it does little to help the frightened caller or set a reassuring tone. This establishment CARES about their clients, and I highly recommend them to any cat owners who may need help in the future. Thank you Dr. SANTIAGO ❤️

I have four cats and have been going to doctor Bob for almost twenty years. He and the staff have always treated me fairly and kindly, but he doesn't run the office any more.. They have new ownership m management who are the worst.. I brought my cat in to have a urinealysis, and be tested for possible. Kidney issues or infection.. I spent $500.. I did it receive reports.So I kept calling.. Finally, I got the result of the cultures.What was told no uranalysis was done.. I called to speak with the office manager Farron who told me some story that the second part of the testing wasn't back yet?And they were misinformed.. After I hung up with her, something didn't feel right. So I called back and I asked for an email of the results when they came in.. Of course I never heard back.. When I call

My cat has an infection on his cheek and I walked in randomly without an appointment. Apparently I was super lucky because dr bob was present and the 9:30am appointment didn’t show. For reference you should make an appointment, but for me luckily they serviced me and my cat . They cleaned his wound, checked him, and gave us meds, all for a total of only $106! They gave me a small discount, but even without it I bet it would still be VERY cheap. Very glad I listened to my gut and went here. Felt comfortable with the vet and my wallet is very happy. Will return definitely!

Dr. Bob is a GREAT Vet! All My babies like him., He’s very good and gentle with all pets . Their fees are reasonable and accordingly to the treatment ; Feels good to see they honestly care for our pets and are fair for their services . Specially now, when my budget is tight... The vet techs and receptionist are helpful, very friendly; always helpful and diligent when refills are purchased online. Most pet owners from WESTLAKE Village use the clinic, faithful clients of Dr. Bob for years. We use the clinic for checkup’s, treatments as well as emergencies. Throughout the years every pet I had was treated by Dr. Bob , we always had satisfactory outcomes , subject to the health issue treated . My Russian Blue Pennie, Wilma and BamBam my Yorkies, my rescue Yorkie Miley, Henry my rescue Chih

The care I received for my dog in this place reminded me what kind of a person I would aim to be if I followed my childhood dream. I have an absolute sweetheart -but a pretty handful girl when it comes to the vet visits. Our regular vet was not able to take us in when we needed an urgent appointment. After searching for hours and reading many reviews online, I decided to call this clinic and they gave us an appointment immediately. From the receptionist to the nurse, the staff is amazing. They took their time, made sure she was feeling comfortable and fine around them. Both nurse practitioners and Dr. Forteza have treated us with kindness and although my baby wasn’t really cooperative, they were so patient and caring with us, which is what you wanna see when your baby’s anxious in such an