Shady Knoll Health Center

Visited today to see a hospice patient. Facility was clean and appeared to be run well. Nurse Kate was friendly and knew about the patients she was caring for. I would recommend this place to someone looking for ltc in this area.

I am surprised by the bad reviews. MOST people write a review when they are not happy. Before you write a review about Shady Knoll with negative feedback, have you spoken to the administrator Elza, the DNS Diane, Kate in Admissions, Samie in Social Services? If there are concerns, they work on fixing them. To call the place filthy is unfair. It is SO clean! Maybe old, but NOT dirty. The rehab team is STRONG! You should give this team a chance to care for your loved one and work alongside them, not against them. I will always recommend Shady Knoll.

My mother was there for a little over a month and I was there regularly to visit, help, and bring stuff to her. With 20+ years of formerly working in healthcare, I can say the place was indeed clean although my mother couldn't get a battery for her clock, or hot meals/coffee because "the microwave was broken" as dietary staff told her. Nursing staff, PT's/OT's and housekeepers were friendly. All the receptionists and some of the cna's on the other hand didn't seem like they cared much (no hello/goodbye, etc). Lots of cell phone use on the floor/behind the desk, lack of good customer service. Also, my mother had her teeth thrown out and her velour pants stolen during her stay. I always had problems with the face scanner and on the last day, I just walked right in seeing how the receptionist

I've visited several nursing homes in my time and must say that Shady Knolls was impressive.! The staff was very pleasant from the front desk to the people distributing the dinners. The room was clean and when the dinner arrived I must admit I became hungry! Overall a pleasant visit and I'm glad my mother in law is in such a nice place!

All the staff (APRN/nursing/CNA, PT/OT, nutrition, social workers and receptionists) have been so kind and compassionate!!! As a healthcare provider myself, it was nice to see a well oiled team who advocates for our elderly. Additionally, assisting us with a discharge plan home. Thank you from the Zapatka family