SCV Quality Care

Outstanding Care and Service I had an excellent experience at this office. The doctor was incredibly considerate and took the time to clearly explain everything that was going on, which made me feel informed and supported throughout my visit. The entire staff was super friendly, welcoming, and attentive. Their professionalism and kindness truly made a difference. Highly recommend!

I've had this place as my primary care physician for about 6-7 years. Never met him once. I can't remember his name, that should mean something. Last visit, follow up to an emergency room visit for a foot injury. They took X-rays, at least 20 of them, saw nothing. Then offered a walking boot to replace the temporary ER splint. I accepted, of course. Only to find that this boot was made in 2010. The lot number "201006" is a bit of a giveaway. Point: they billed my insurance $350 for this trash, of which, I was responsible for $180. I have decent insurance. They simply billed the maximum amount. I will be changing primary care. Never setting foot in this place again. Turns out, after seeing a real doctor, I broke two bones and tore a ligament!!!! These people are shameless.

Legit thee worst customer service experience I’ve ever had. I came in 3x for X-rays. The first time, they told me they don’t do X-rays after a specific time which fair enough. I was advised to come back the following day & confirmed the time to come. The following day I arrived at the confirmed time only to be told they let the technician go home early. I informed the supervisor I was specifically told to arrive at said time because the technician would be there. After leaving my contact details and being told I’d be contacted when the technician was next available, I left. Well I never received a callback and instead had to call them back myself. After confirming the technician will in fact be there, once again I head over to do my X-rays. I was told the results would be emailed to me in

Superb Urgent Care! We come to see Dr. Lewis and Harold and Kathy actually they are all fantastic. Our entire family comes here now. Both for any urgent care and our check ups, blood work etc. Everyone is top notch they are warm, listen, dont rush, are honest and always give diff options and talk to you openly. I appreciate SCV Quality Care! We are blessed to have them! Thank you all.

The nurse practitioner I saw more than once neglected to put a health issue in my chart and refused to put in a refill for my inhaler. I had to go to the office only to be told their last patient is at 4:30 even though I called that day and was not given that information. I was told to go to another urgent care. Only after I stated this was not good medical care did the doctor pull me in. It was obvious he was angry as his hands were shaking. I told him I'm sure you can understand how I'm feeling. His response: "No I can't." I would be hard pressed to use this facility again.