Scotland Manor Health and Rehab

The facility was calm, quiet, clean, neat, and orderly. Could use some type of odor neutralizer in the lobby and hallways. Check in and out for visitors on the device at the door was smooth. Staff presence was noticed; although a greeting or acknowledgment would have been a good gesture. Overall, it seems to be a decent place.

I would like to take the time to thank the staff at Scotland manor rehab. I'm very pleased with the services that were provided and very thankful for the staff. They treated me with respect and dignity the entire stay. The food was great and the ombeince was even better. I would like to give a special thanks to Nurse Tonya, Pre my CNA, Nurse Nikki, the therapy department, the social worker Tee, Clarence the dietary manager. Thank you all for a great a job.

I was very impressed at the cleanliness of the facility. Their staffing appears to be above adequate. The nurses are kind and very approachible. I was very pleased when I talked to the social worker . I checked the Medicare site and the facility had 4 stars. One of the best facilities I have visited. We are very pleased with the care our loved one receives!

My dad died after being there 1 week. He was very sick but his blood pressures were not monitored properly. All they have is a wrist cuff to take vitals. His were very low the night before he died but they didn't do anything about it. We found him lying in his urine soaked bed one day and he said he had been hitting the call button but no one came. There are some good care givers there but overall I wonder if he would still be here had we chosen another facility for his rehab.

For this building to have as many stars as it does I will never understand. I had to clean the drawers before putting clean items in. The closet door would not close and the floor was dirty. This was day one. When my father went in he was able to do things for himself; however, over time his health started to decline. It was noticed by the administrator through conversation I had with her. I went in on two occasions in one day and he was soaked from sitting in urine, no one offered to assist. My sister and I cleaned him up and changed his bed. The CNA’s were sitting in other rooms on their phones. This is absolutely the worst atmosphere, you walk in and the might speak. The residents will speak before the workers. If this is truly not a heart felt field for staff then they are in the wrong