Sawgrass Mills Mall Dental, P.A.

Waste of time!!! Initially came there because this office is in network with Broward County School Board. The insurance coverage covers cleaning and routine check up. The doctor recommended a deep cleaning and I refused it because they were charging $530. My teeth’s are healthy with no cavities. The staff tells me Dr. Heidman won’t do any of the services that are covered by the insurance because I denied the deep cleaning and that there is nothing more to do. 🤔 This confirms the stereotype of dentist and their schemes. Reason why I don’t go to the dentist!!! Staff was nice though.

Came here once…….. Nothing like having an appointment then someone coming in after you and them taken first. SMFH Oh wait they are in a hurry and need to be somewhere….. Don’t we all???? Not acceptable Oh and also same spiel about only regular cleaning and going to cost me my left kidney for a deep cleaning which I ended up doing because hey I waited till Jesus was about to return. What I got for my wait. A needle through my lip with novocaine injected into my nostril. Honestly 1 star is one too many.

I do not recommend this place in any way or form. The staff is beyond OBNOXIOUS. Actually, OBNOXIOUS is an understatement. EXTREMELY RUDE, IMPOLITE, SARCASTIC, ZERO RESPECT for paying customers. DO NOT waste your time or money there. I certainly will not be returning there EVER AGAIN. Please save yourselves the headaches and heartache. Not worth the frustration. This place in fact should be shut down. That is my honest opinion of this so-called dental office.

BLOOD ON TRAY STAND!!! Beware and Stay away!!! First MAJOR red flag was blood on the front of the surgical tray stand from the previous patient. I told the assistant we wanted new surgical tools and a different room to be brought into after they sanitize. They left us in the same room and she used a single sanitary wipe to remove the blood then used the same wipe to wipe down the drill cables and attachment points!!! Basically spreading the blood all over everything...? I took my wife here to get a root canal done. She has a family dentist she sees and has a treatment plan outlined with him. Unfortunately she was in pain and we were forced to go here as her dentist was on vacation. She only needed a root canal done and have it filled, no crown no extra measures just root canal and fill

I don’t usually write reviews, but I feel morally obligated to warn others about this dental office. This was, without a doubt, the most unprofessional, disrespectful, and dishonest experience I’ve ever had in any healthcare setting. Let’s start with the staff—rude, dismissive, and completely unbothered by the fact that I had to wait over an hour past my scheduled appointment time (and I arrived 15 minutes early!). Not a single apology or update—just indifference and attitude from the front desk. Now for the scam: they tried to upcharge me for a “deep cleaning” that I absolutely did not need. I take excellent care of my teeth and get compliments on them regularly—from friends, family, and even other dentists. In fact, this very office did my cleaning just six months ago and said everythi