Saratoga Vision

If I could have given less stars, I would! My experience with this office was extremely disappointing and frustrating. Back in November, my wife initially called to schedule an appointment for me and explained that I needed scleral lenses and would be a new patient. She was told I needed to call myself, which I did about a week later. During that call, I again confirmed that I was a new patient and that I was coming in specifically for scleral lenses. The appointment was made without issue. I did have to cancel once due to illness, but I later rescheduled and was clear that the purpose of the visit was to get my contacts. When I arrived, I was asked to remove my old contacts, something that leaves me unable to see without assistance. During testing, one staff member had trouble with a te

I originally wrote a review the day after my appointment, but it was removed without any response, which is concerning in itself. I scheduled a new patient appointment for scleral lenses back in November, and at no point was I told that the practice was not accepting new patients for this type of care. I had to reschedule my initial January 2 appointment due to illness, and again nothing was mentioned about any limitation on new patients. It wasn’t until I arrived for my appointment, after the technician was unable to measure my eyes, that I was finally told they are not seeing new patients for scleral lenses. This information should have been clearly communicated from the beginning. Instead, my time was completely wasted. My insurance should not be billed for a visit that should never h

My family has been going to Saratoga Vision for years!! The optometrists and their staff are great!!! We see Dr. Sorgie, she is very thorough, I have issues with on eye, she was very knowledgeable about what my issues are and how to take care of it. The optical side is equally as good. The staff there has been there as long as we've been going there.

This review is for the optical shop. What a massive selection of eyeglasses they have! The opticians are caring and friendly - I have worked with several - and there are many working there at a time so you can pretty much be guaranteed not to have to wait long to be helped. I had to come back to have my frames adjusted a few times because I am like the princess and the pea when it comes to glasses, but no one ever made me feel like I was a pain in the butt. I wear progressives and the lenses ordered were correct for my vision. It’s a pleasant relaxed place to shop for glasses. Highly recommend.

Great experience! Been going to Saratoga vision for years. Always remember when I got my first pair of glasses when Dr. Ching would help me with contacts and now Dr. Griffen helps me with all the eye glass needs. My mom loves the family run business and supports them in the community. Always getting the latest fashion with her eyeglasses.