Sapphire Nursing at Meadow Hill

What a wonderful facility and wonderful staff!!! My husband was admitted to the rehabilitation section and all I can say is everyone was so kind and caring. I need to express my heartfelt thanks to Lawrence who is an amazing and caring man. To Kristy and all the amazing nurses and aides that helped with my husbands care on 2 east. I will be forever greatful! God Bless you all!

I love this place for anyone looking for great physical rehabilitation. My husband spent 45 days there, and he arrived unable to walk or get out of bed. It was thanks to that wonderful nursing team, care, physical therapy, occupational therapy, all the food preparation staff, the cleaning staff, and reception staff that helped him. To everybody thank you for your wonderful service.

Most of the staff was good. The one aide I had in the morning was wonderful. Thank God I had her for at least 80% of my stay. Kirsten the 7to3 nurse was wonderful. The nurse from 3 to 11 was nice in the beginning then she started treating me like a child. When I complained she would give me my medicine and put it on my table not saying a word, often making me wait. At times they would get different nurses for that shift I was so glad. Lori was sweet I liked her very much. Often in the 3 to 11 shift if you put on your bell you could wait as long as 45 minutes for someone to answer. The worst shift was the 11 to 7 shift. My bed refused to go up. The 4th day I was there my bed was on the floor. I had to wait until 4 in the morning to get someone to fix it. The nurse was horrible often yellin

I had a very frustrating experience trying to check on my grandmother at Sapphire Nursing at Meadow Hill. I called multiple times just to see how she was doing, and each time I was transferred, the call was disconnected. This happened three separate times. When I finally mentioned that I am one of my grandmother’s healthcare proxies, the tone of the conversation immediately changed. I was then given a direct number to her room. However, when I called that number multiple times, it went straight to voicemail every time. As a family member and healthcare proxy, it’s extremely concerning to feel like it’s this difficult just to get basic communication about a loved one’s well-being. I hope the facility can improve how they handle calls and communication with families, because this experienc

The experience With my Mother was absolutely phenomenal. The staff are warm, loving and caring. I would highly recommend if you want great care definitely choose Sapphire Nursing @ Meadowhill .