Santa Monica Family Dentistry

I’m generally happy with Alan Rubenstein and his team’s service, their communication, quality and efficiency. My last visit was yesterday and I didn’t like how Venus treated me while doing a general tooth cleaning. She was pretty aggressive while dealing with my teeth, especially cleaning up the bacterias between my gum and teeth next to the wisdom teeth. She made them bleed a lot. This was all fine but when I was reacting to her aggression, she told me that I can go to another place (apparently, her friend’s clinic) so I can get a softer treatment. When I get home, I realized back of my front lower teeth still were not cleaned well enough because she probably focused on scraping other teeth way too much. So, overall it was not a great experience this time with her even though she had don

I never take the time to leave a good or bad review, but this office is wonderful. Front Desk Ermy and Claudia are so kind. every assistant works hard. They never keep you waiting and the office is very high function. Dr Rubenstein is personable, funny and caring. He does an excellent job. This office is very accommodating and ethical. I am just so impressed!

Dr Rubenstein and his staff are absolutely top notch! Love this team! Dawn is a fabulous hygienist that I will see forever! I’m totally hooked. I’m also a doctor on the second floor! Should have come here years ago!

I always get the best care in Dr. Rubenstein office. Dr. Nakasato is very nice and professional, she did my fillings and installed a crown - have no issues with them after that. I like that I can schedule a visit within a week and that they remind you about free cleanings left in the end of the year - so thoughtful. Waiting times are also very small.

I've been a happy client for years until today. I called to say I was running ~10 minutes late, and the girl said I had a 15 minute window. I arrived exactly 14 minutes after my appointment time, then filled out paperwork and waited. Finally they called me back, then said "Oh, sorry we can't see you, you were more than 10 minutes late." It felt like I was in the Twilight Zone. No one else was in the waiting room but they said I had to come back another day and tried to reschedule my appointment. Genuinely weird morning.