Sanford South University Medical Center

I had an appointment today for an operation at the Sanford South University Medical Center. The CNA Erin was very kind. The doctor, Amna Masood was so sweet and personable, and answered my question directly. The anesthisiologist was moving more rapidly than my pace, but hey, we all have our own speed; she was professional and courteous. The registered nurses had good bedside manners. Next time I will make a point to remember their names. Not many photos this time, since I was unconscious, Lol.

I was cutting tree limb at about 12' on a ladder. the limb was another 12-14' above head I was using a pole saw. the limb approximately 30 ' long and 10" in diameter broke off perfectly as far as placement away from the house it was over and between the vehicles parked adjacent. I failed to see the possibility that none of its branches would break. they did not. so it never settled out to the ground. the end went straight down like it folded in half. and then the placement of the cut above me, up and to the right. fell directly the angle I had positioned myself on the ladder. I didn't notice it as I was watching the end fall. I moved last second when I realized it was upon me. about took my ear off. knocked me unconscious and freefall off the ladder. the force found me landing right arm i

An elderly guy was standing by the door when I entered for an appointment. He asked if I needed help with anything, which I did not. He seemed shocked and insulted that I declined assistance which I did not want nor need and he proceeded to follow me all the way up the elevator to my appointment like a creepy stalker. On the way out his demeanor was more condescending and aggressive. I didn't feel comfortable returning here.

The staff did an awesome job caring for him. He said the nurses really cared for him.

Had appointments today at 1720 S University. Arrived and parked in patient parking garage on opposite side of street. Followed signs to tunnel and 1720. Walked through tunnel and ended up locked in an employee area only. No signs for patients to get in. No exterior door showing as entrance. Staff sitting behind desk just watching? Left without getting to appointment. Should have booked with Essentia next door, at least you can get in from patient parking. And clean up all the storage in the tunnel that's a Fire Hazzard