Sanford 69th & Minnesota Acute Care and Orthopedic Fast Track Clinic

I came in without an appointment on a Sunday and was treated very well. While not every visit to a clinic is fun, I did find the staff to be very understanding and compassionate, the facility was clean and easy to navigate, and the speed of the visit was very reasonable. I didn't have any problems with parking or getting checked in. My wait in the waiting room was comfortable and fairly short. I have a pleasant experience despite the reason I had to come in.

My son came in because his leg was hurting and he feared a blood clot from 2019 had returned. Was sent home and told that some people have cold feet and no signs of blood clot. He’s 25, not 65. Less than 12 hours later he is in emergency surgery to get a very large clot removed. Ineptitude at the very least. Actually given a possible diagnosis from the patient and still couldn’t figure it out.

Be aware that urgent care during the day will see about 1 pt each hour so do not go between 8am & 6pm. They do not staff to see urgent care pt during the day so plan on waiting hours.

We ended up at urgent care because my 5-year son had pink eye. The receptionist was friendly and checked us in quickly. It was around 4pm on a Saturday at we were in and out of there in less than an hour. The assigned provider, Katie Schlotterback listened to everything I had to say and had excellent bedside manner. She had my son laughing, and smiling despite his disposition. 10/10 recommend this provider. She is thorough, polite, and to the point. She explained everything in extreme detail and the treatment she recommended worked well for him.

Terrible experience with the visit. Went in for panic/chestpain. Was prescribed medications to treat but i forget to mention my other medications cause I was so worked up and I just didn’t realize it so I was given less meds because they thought I’m drug seeking. Absolutely ridiculous. If someone can reach out to me I would appreciate it. Hannah was the women who reached out to me about me not being “truthful” Not every person that walks in through that door is seeking meds. Quite discriminatory.