Sandia Ridge Center

The five star reviews are not an accurate portrayal of the care (or lack thereof) that your loved ones recieve here. I am a CNA and I visit several nursing homes throughout Albuquerque. Genesis ran facilities are known amongst nursing staff to be a place to avoid. Understaffed, poorly ran, unsanitary, and unsatisfactory. During every visit there is an odor of urine and very obvious signs of neglect. Ignored call lights escalate to shouts of "help me" which can be heard throughout the halls. The paitents I visit with are often dressed in the same clothes from the day prior. On a disheartening but consistent basis I see find residents not only in soiled briefs but with BM dried as though they've not been properly cleaned or that they have been left soiled for several hours. The lack of hyg

My husband was in this facility for 17 days, and I didn't meet one rude or indifferent employee. They were very kind and helpful at all times. I would reccomend this facility for your love ones.

I’ve consistently been impressed with this facility each time I visit. It is always clean and well-maintained. The staff are welcoming, kind, and create a warm environment. The social worker and admissions team are both exceptional—responsive, compassionate, and professional. The nursing staff clearly love what they do and genuinely care about their patients. It’s evident that the team here is dedicated to providing high-quality care.

A caring and knowledgeable staff who worked as a team to insure that my sister's rehab after serious back surgery would allow her to return home safely and return to enjoying her life moving forward.

Sandia Ridge was great for my Mom after a knee replacement. The CNA's were fantastic especially Bobby. Med tech, Nurses and Therapy Team are outstanding. I thank them all so much for providing the best care. The Housekeeping staff led by Joe keeps the building so clean. She is home now and doing well.