Salem Drugs

I had a very concerning experience picking up a prescription at Salem Drugs in Port Washington on Friday, March 6th. The owner, Paul Schimel, declined to process the prescription through my insurance and insisted that I pay out of pocket, even though the prescription had already been filled and the pharmacy accepts my insurance. I was told I would need to pay cash or credit card rather than have the claim submitted. During the conversation he also referenced a friend at the DEA who, according to him, could provide immunity if he ever got into trouble. Hearing something like that from the owner of a pharmacy was alarming and unprofessional. Patients rely on pharmacies to handle prescriptions transparently and responsibly. This experience raised serious concerns for me, and I believe othe

I recently had wrist surgery and my doctor sent a digital prescription for Percocet to Salem Pharmacy for post-operative pain management. When I arrived around 6pm to pick it up, I was told they did not have the medication in stock. The frustrating part wasn’t just the inventory issue — it was that no one contacted me or my doctor in advance to let us know. By the time I found out, my surgeon’s office was already closed for the day. Because the prescription was sent electronically, I was told it couldn’t simply be transferred to another pharmacy. For something as critical as post-surgical pain management, proactive communication is essential. Being surprised at closing time left me scrambling and concerned about managing pain once my nerve block wears off. I understand that supply issue

Sometimes you’re reminded why supporting local businesses is worth it. This pharmacy is the definition of personal care.

Excellent pharmacy. I have been a customer for many years starting when they opened in their first location. We no longer have our prescriptions filled here due to our online ordering system, but we still drop by to purchase other items.

Great pharmacy and even greater owners and employees. Always deliver my prescriptions promptly. I would rather give small business owners my business than Amazon or eBay so I will be purchasing all my physical needs through Salem Drugs. Thank you for always being so kind and efficient and taking care of me.