Saint Luke's Convenient Care-Barry Road

Just finished a very pleasant medical experience here to be assessed for strep throat which was confirmed as positive. The medical assistant at the desk had the efficient mindset of pulling me from the wait area to be strep swabbed while I waited for the room to be available, so that way the provider knew the results as soon as it was my turn. I was on my way with all the prescriptions and information I needed in a very small amount of time. Love that I woke up this morning, scheduled it for 8:15 and at 8:45 I have a treatment plan. They were all very friendly and competent!

I just received some of the best short term medical care, I've ever had. I couldn't get in with my primary care physician for awhile so I went to this clinic. I read reviews and was honestly hesitant to come in. I scheduled a time (it looks like they are on a 24-hour cycle so at 8:00 p.m. the night before the schedule is open at 8:00 a.m. for the next morning) the night before and came in. I was in their system already and signed in and took care pre visit questions and billing. I was seen right on time, the nurse took my vitals and then Brooke, the nurse practitioner came in. I wasn't sure what was going on and she listened and helped me rule out things. She got me into another place that day to have further tests, she called to get insurance approved and scheduled it all for me. I went a

This place should be shut down. These are not real doctors. The so called nurse named marie just hung up on me after refusing to answer my questions or tell me her qualifications. She was very rude. Then she sent all the calls to voice mail and didn't allow the front desk to pick up the phone. Very sketchy place. Does not treat for anything more than a cut and cannot process tests accurately. After receiving a negative test result from her and the doctor there, I went to the hospital the same day and received a positive result on the very same test. But she was still able to charge my insurance. This place is a scam. Save yourself the money and go to the ER. It's definitely worth the wait. And don't forget to record everything.

I’m beyond frustrated. I called ahead to make sure they were open in the snow storm. Talked to Nicole on the phone. She said yes and got my information. Once I got there she said they don’t take my insurance. I offered to pay cash and still was declined. I wish she would have simply asked on the phone who my insurance company was before driving on these awful roads.

Tried to be seen tonight as a walk in tonight because I was miserable and sick at 5:45 and was told they are full and could not see me! Went to the St.Lukes in PARKVILLE and was told be Deanna that they are not supposed to turn me away. They took care of me at 6:18pm in Parkville and they closed at 7 too! Seems like they just didn’t want to deal with me even though they accept walk-ins. The Saint Lukes in Parville stated they would be notifying someone too since this shouldn’t have happened.